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This is the NEWEST Firmware update Files for the ATV 1800/582/380 Version DATED: March 23, 2016 1. Extract all Files from the zip folder and put it onto the Root of your SD Card 2. Can be updated using the Upgrade app or Recovery Mode. Updating through recovery mode will allow you to use a SD card or USB Drive. 3. This update will NOT factory reset your box. So it is suggested that you backup your apps and data and do a factory reset to have a fresh install FIRMWARE CHANGE LOG: Changes: Change log; 1. Updated kodi to 16.0 2. solved Wifi disconnect issue 3. CVBS default output change to 480i (NTSC)

There is an ATV 9.0 Pie firmware for the MyGica ATV 495MAX. Geniatech, MyGica's mother company still sells this same identical box so download the firmware before their link is gone ! https://shop.geniatech.us/download/software-for-geniatech-android-box/

I bought an ematic Netflix box. It's got android tv9. Google certified and also Netflix certified. Surprisingly has the same specs as my 495max, yet running Android 9 and certified for all the stuff a person needs. Stopped wasting my time with this brand though. They were once very good--and had regular updates and actually cared about aftersales. I have had 3 of there boxes in the past. The 495 max is sure to be my last. No support, no updates, no development.

Try this fix (copied below) from MyGica for another issue (same product T230C):- I did it and now the tuner is working from hibernate. Only if you are running Windows 10 64-bit SOLVED I can't edit the main post so if you are reading this, until there's a full official solution with a proper installer, here is how to manually install the working driver. download this: http://mygicasupport.com/applications/core/interface/file/attachment.php?id=4105 Extract the files somewhere (you need to know where they are) Right click "Computer" > Manage > Device Manager > Find your device under "sound video and game controllers" > Right click > Update Driver > Manually search in your computer > Locate the folder > Install Driver > Restart your Computer & research your local DVB-T2 frequency. That's it! it worked for us, hope it works for you. @zxl if possible please either Edit this into the top of the thread or sticky this or something so people could see it when they first go into this thread.

Here is Manual Update File for ATV 1900AC and 1800E for Android 5.1 **This is the official release and no longer in Beta** We have been testing this all week and last weekend. Please leave comments and feedback below. This should solve lots of issues you guys have been having. To use the updater app, just download the .img file and load it onto a usb or SD card. **ALSO IF USING THE UPGRADE APP, MAKE SURE TO PRESS THE 3 LINED CONTEXT MENU BUTTON ON THE REMOTE CONTROL 10+ TIMES. THE FILE WILL APPEAR AFTER DOING THIS** To do a full manual install or to fix problematic boxes, use the zip folder. You must extract the all the Files from the Zip Folder. You can load it onto the box using Micro SD. Hold down the reset button once the SD card is installed and plug in the power cord. Continue holding down the reset button until you see the front lights flash between green and red. From this point just leave it for about 10 minutes. **THIS WILL FACTORY RESET YOUR BOX** ***CHANGES*** 1. voice search re-enabled. (You must install Google Now from the Playstore and enable it within Android settings under Language and Input settings menu) 2. power on/off issue fixed 3. Memory Clean and Power Icons added to launcher 4. KODI 16.1 pre installed 5. You tube app updated 6. Pre-Installed Facebook and Netflix apps need to be updated after logging into the Play Store 7. Updated to latest Google Play Services now with Google Smart Lock 8. Home Screen Menu/Launcher now supports 24H and 12H Time 1900_factory_restore.rar update_Mygica_ATV1900AC_5.1_NoNetflixHD_20161121.img

Android 5.1 Beta FW for MyGica ATV 1800/1900AC/582/380 Android 5.1 Beta FW for MyGica ATV 1900AC/1800/582/380 We have made a release of Android 5.1 Beta FW to be used on the MyGica ATV 1900AC/1800/582/380 This FW will allow you to use Kodi 17.3 + other apps that require Android 5+ You can find it here Enjoy Thanks Justin

ATV 1900AC/1800/582/380 Android 5.1 Beta Firmware - 028/06/17 Here is the Beta Firmware to upgrade your ATV 1900AC/1800 series/582/380 to Android 5.1 You can install this using an SD Card or USB drive and the upgrade app listed in the settings area. This does not require manually pressing the reset button. Just extract the IMG file from the zip folder and move it to a USB drive or SD Card that is formatted to FAT32. **PLEASE NOTE THIS WILL FACTORY RESET YOUR DEVICE** Change Logs: 1. Updated to KODI 17.3 2. Updated Google Play Services 3. Faster Performance 4. Fixed Mac Address changing 5. Turned off click sounds when browsing through the Home Screen + Android Settings 6. Fixed Screensaver issue when watching a video 7. Improved video playback 8. Improved standby issues as best we could. There is not much more we can do about this issue update_MYGICA_S812_S802_Device_5.1_20170612.zip

I agree with what you're saying for the most part except the last sentence. The two 1800e boxes I bought over the past couple months had 5.1 already installed on them. And I think the older models deserve the full right to completely function on 5.1. I personally prefer 1800e over 1900ac because it has the full size sd card slot, specs are minimally different, and it's cheaper. The biggest thing I can't get is how long these things take to fix. And whenever there's a new firmware release that's better than the last it's like a huge breakthrough for mygica. Maybe I don't know enough about the technology, but I think it should really just take weeks to correct issues like this at the most, not months and months. But I agree these boxes should be fully functional to standard upon their purchase. I don't mean to be overly negative about mygica, but I do feel you guys can do things a lot better. Lots of room for improvement. Constructive criticism.

The update is as follows. At first we thought it was wide spread on 1900AC and 1800E, but now after spending a lot of time on this, it is mainly only the 1800E. The issue we are having is the 1800E uses a different chipset then the 1900AC and also a different PCBA Layout, including the power layout. This is basically what is causing the issue, we had something similar on the 1900 PRO and 495 PRO, but were able to fix it. However, the 1800E chipset is very similar to the one in the 1900AC that is why 5.1 works, but just has a standby issue. We are trying to figure out how to fix the power issue without affecting the 1900AC at the same time. I realize this is obviously a problem, as electronics should turn on/off without issue, and I am not ignoring it at all and I have never been silent on the issue either. So that is the current update for now. P.S. - I know this is not normally what people do with electronics, but you can just leave the box on 24/7, and do the occasional reboot. Personally I haven't turned off my box in about 6 months, I just do reboots from time to time. This will temporarily solve the standby issue for now.

Considering that upgrading to Kodi Krypton 17.1 is soon to be a necessity (1), I'd say the Mygica team (AMLogic at large) has a responsibility to its customers to produce a stable 5.0 (or higher) image for it's products. 1) https://www.tvaddons.ag/upgrade-kodi-krypton/

We fixed this issue on 1900 PRO and 495 PRO After speaking to my team over the weekend, we cannot fix it on the 1800E/1900AC till after Chinese New Years, since their office closes after tomorrow for 2 weeks. I think once the fix is ready, we will send it OTA. If not, then I will get a how to video explaining how to do it.

Yes we plan to update the firmware for this, to fix the standby power issue.

Once rooted I install NSTools its a free app that lets you change the CPU Scaling Governor. I set mine to interactive its like performance and keeps all cores active but allows the cores to idle lower when not active to reduce heat. When the CPU power is needed they all ramp up. Since i rooted and set to interactive with a min of 600 mhz on interactive the unit is WAY faster. Hot plug stops cores as much as possible to save power and idles them as low as possible this is not a good setting for a always plugged in and always on android box as the unit uses a power brick and will draw the same power if its on or off. here is the link for what i use. https://play.google.com/store/apps/details?id=mobi.cyann.nstools&hl=en here is the description of the governors I spoke of : (There are over 100 Governors ) 8: Interactive: Interactive scales the clockspeed over the course of a timer set by the kernel developer (or user). In other words, if an application demands a ramp to maximum clockspeed (by placing 100% load on the CPU), a user can execute another task before the governor starts reducing CPU frequency. Because of this timer, Interactive is also better prepared to utilize intermediate clockspeeds that fall between the minimum and maximum CPU frequencies. It is significantly more responsive than OnDemand, because it's faster at scaling to maximum frequency. Interactive also makes the assumption that a user turning the screen on will shortly be followed by the user interacting with some application on their device. Because of this, screen on triggers a ramp to maximum clockspeed, followed by the timer behavior described above. Interactive is the default governor of choice for today's smartphone and tablet manufacturers. 3: Performance: The performance governor locks the phone's CPU at maximum frequency. 21: Hotplug: The Hotplug governor performs very similarly to the OnDemand governor, with the added benefit of being more precise about how it steps down through the kernel's frequency table as the governor measures the user's CPU load. However, the Hotplug governor's defining feature is its ability to turn unused CPU cores off during periods of low CPU utilization. This is known as "hotplugging."

Here is our Unofficial OPENELEC KODI 15.2 Version for the MyGica ATV 582 and ATV 380 **PLEASE NOTE THIS WILL FACTORY RESET YOUR BOX AND ALSO DELETE ANDROID** **OPENELEC WILL NOW BECOME THE OPERATING SYSTEM AFTER YOU INSTALL THIS** OPENELEC is a Standalone Version of KODI which is basically KODI LINUX with KODI now becoming your entire operating system rather then Android. Feedback can be left here: How to Video: e4sqhYoWgH4 **PLEASE NOTE ATV 582s RESET BUTTON IS ON THE BOTTOM OF THE UNIT AND ATV 380'S RESET BUTTON IS THE POWER BUTTON** s802_s812 openelec.zip

ATV 1960 - Windvine L3 Hi All, I've had the most horrible experience with this product so far, so before I give up completely I'd like to get the advice of more experienced users. Netflix is running at SD quality on no matter what version i use. Despite having a 50/50mbps line. Have tried an ethernet connection as well. Was told that a device categorized by Windvine as L3 will never play 4k content. Firmware: I've been told that there isn't a firmware update, Im on 6.0.1 I'm just looking for the capability to view 4k content, as advertised by MYGICA. Is there something that i can do about this? Software i can download to fix any of the issues mentioned above? Thanks, Ryan

atv 1960 original foctory firmware 6.01 need factory firmware for atv1960 ver 6.01 where can i find it

atv 1960 original factory firmware 6.01 need factory firmware for atv1960 ver 6.01 where can i find it

Connection Hi my Mygica will not connect to my wi fi... it used to but now it's a problem. Please help as this is very frustrating. Thanks Tony

Programming the k303 Hi there, I have recently purchased 5 of these remotes for various android tv boxes and I really like the remote however it would be amazing to have the proper instructions on how to program the 4 learning buttons and the power button. I have scoured the internet and have found nothing, not even instructions on your own website which I find completely baffling. Why sell a product advertising it’s ability to learn it codes and then not tell anyone how to do it properly. It makes no sense! Even the last post asking this exact question remains unanswered since 2018? Why is this such a big secret. My Gica support staff please respond with valid instructions!

The remote has 3 led lights at the top. The red one which turns on everytime you press a button the middle light which I have no idea what it’s for and the my blue led light continuously flashes on one of my remotes and I don’t know how to turn that off. Whoever let this product get released without the proper instructions should be fired. We shouldn’t be paying nearly $40 for a remote with tons of great features yet 0 instructions on how to use them. The instructions that came with mine are very generic and following them does nothing on any of my remotes. What is the flashing blue light mean and how do I turn it off cause it appears to be draining my battery

for those lookin for the latest firmware i use this one; https://drive.google.com/file/d/0B5inRETmaCEXbEI0NkVCZEdiREU/view?pli=1&resourcekey=0-PgNd5YKWO9dyFAMbooN7jg https://www.mediafire.com/file/7xji97w7xnds0na/HDCP+firmware+26+05+2017.zip/file https://mega.nz/file/PQYklbII#wAjtB96Dy30iWi_b6234kNH9yLYaWYbNIHP1v-se46o HDCP firmware 26 05 2017.zip

hi Also from Mzanzi. Don't waste your time updating to android 7. I did that and the device froze a couple of times. It was unstable. I ended up going back to version 6. Then, I updated the firmware to android 6.0.1. It does run Showmax and Netflix without problems.

Best working solution found. Remove batteries from remote and put it back. Press any button and the remote will get connected automatically. No need for USB mouse or whatever - this process will create automatic connection between the remote and your mygica device

Hi, Sorry for the late reply. Please try this link to download the firmware you need: https://mega.nz/#!z91yTL5R!6Ff-qjMn4ojctwTLQGv6gPJw0TqxnbiVq3ZrQ3-heJo

ATV 582/380 Android 5.1 Beta Firmware - 028/06/17 ATV 1900AC/1800/582/380 Android 5.1 Beta Firmware - 028/06/17 Here is the Beta Firmware to upgrade your ATV 1900AC/1800 series/582/380 to Android 5.1 You can install this using an SD Card or USB drive and the upgrade app listed in the settings area. This does not require manually pressing the reset button. Just extract the IMG file from the zip folder and move it to a USB drive or SD Card that is formatted to FAT32. **PLEASE NOTE THIS WILL FACTORY RESET YOUR DEVICE** Change Logs: 1. Updated to KODI 17.3 2. Updated Google Play Services 3. Faster Performance 4. Fixed Mac Address changing 5. Turned off click sounds when browsing through the Home Screen + Android Settings 6. Fixed Screensaver issue when watching a video 7. Improved video playback 8. Improved standby issues as best we could. There is not much more we can do about this issue https://youtu.be/8YuDgDRGM9c update_MYGICA_S812_S802_Device_5.1_20170612.zip

Good morning, there exists some firmware that allows to input video format PAL in the CVBS in? My HD Cap accepts any format entering trough HDMI or YPbPr, but if revenue PAL format trough CVBS, records it in black and white (with NTSC works fine). And my equipments have exits only PAL (I am in Argentina). Thanks for any reply

Okay. My experience has been apps not working on unrooted. Sixasis Controller app and any reboot app, require the device be rooted. But if people need both then doing so makes sense. I now understand the need for a factory reset. But to just upgrade 5.1 firmware to the latest version doesn't require a factory reset as you point out. Maybe creating two more additional upgrade firmware files is the best route to go for rooted and unrooted users already on 5.1 so they don't have to factory reset? You say it will probably be a patch file. Does this matter? It will still function the exact same as if you do the factory reset right? I'll wait for the stable release to come out. And if you can do the upgrade ota for people already on 5.1 then that's even better.

When I play games on my 1800e on 5.1 they keep stuttering and lagging. This was never present when I was operating on 4.4. I don't understand why you can't just duplicate the core settings you had on 4.4 over to 5.1? So many things about this seem off. If you guys are worried about the hardware malfunctioning, wouldn't it be more likely to malfunction if all the stress is being put on one core instead of all of them? And what's the point of buying a more expensive box if it operates the exact same as your cheaper models? There's android boxes that sell for $60 that can perform at the same performance as this box given how the specs are limited. I really hope you guys aren't limiting the performance of the box just to provoke people to buy a newer model. That would be bad news. Or it seems like the developers created a one size fits all 5.1 firmware file, so the cheaper models run the same as the more expensive models. This way it's less work. I don't know if this is true, but I can only speculate. It doesn't make any sense that this problem would start happening on 5.1, which wasn't existent on 4.4. I'm finding there's a lack of transparency with the mygica team too. If no one on this forum can give a strong answer to what's going on with this, why not get a developer on here to explain it fully so it's clear. It honestly makes absolutely no sense that the hardware could handle using all the cores on android 4.4 but can't on 5.1. Also this shouldn't take months to figure out.

Oh yes, I can answer that too, please check your pm.

k Ty. I'm just a little frustrated. I bought the 1900AC a little just over a year ago and surprised the issues are still going on. I've had/.have the 520e, 582, 380 and now the 1900AC and the worst issues have been with the most expensive product. I had put the 520e with open elect and it was awesome till it went kaput. The 582 and 380 are working with no issues other than the fact I broke the clip on the ethernet box that secures the cable on the 582. Both are stable just a little slower than when I had the 1900AC on Lollipop 5.0. but on 5.1.1 the 1900AC is slower.

Yeah this is a great solution and didn't occur to me. I didn't realize how little power the box uses. At 10 watts, it uses about $10 for the year if left on the whole year, which is pretty minor. I think I'll probably keep it on 24/7 even after the standby issue is fixed. I use the rii i8+ remote that can't power the box on/off, so have to use the mygica kr-40 remote to power it on/off. But leaving the box on 24/7 eliminates the need to use the kr-40 remote at all, making the box more user friendly. So I'm really satisfied with this fix because it solves two problems for me, standby issue, and eliminates secondary remote.

personally i get there is issues with the 1800 5.1 kodi 16.1 upgrade for sum.. how.. im not sure. but for me an the 10 or so boxes i have done for friends n family. some were stubborn n some went quick, over all at the end of day they all work an work great. ive tried the 17.1 upgrade on my own 3 1800s at home and have put them back to 16.1. i feel its smoother an faster but non the less they both work. if urs is crashing off stand by. stop using it an just let the unit b at idle. its not costing or hurtin anything.. also need not forget this is a free site and after your 1 time purchase cost of the box.. your watching something you would normally pay for.. thanks to all that help make this possible.. with out the team that brings the software to the public at no cost.. we would still be paying for it..

Frankie, The units power usage does not change much if on or off. The device itself uses only several dollars of electricity each year.

I have heard from a few people that the 5.1 beta that is listed in the video posted here, does not seem to have the audio passthrough issues that the new 5.1.1 release has. I haven't tried it myself yet, but I am planning on trying it. It can't be worse than what I have now. I will post back once I have tested it with kodi 17, however it could be next weekend before I have time to do it.

Go to the first post in this thread and the answer is there.

Hi I have a mygica 586 with 4.4 firmware. I am having problems with KODI Jarvis. I want to upgrade KODI to version 17 KRYPTON. there are various people with great ideas on youtube to do this. first install a few apps OK no problem Upgrade firmware to 5.0 this I am having problems with. KODI 17 will not be compatible unless 5.0 is installed. Also there is a parsing error I am stuck. have worked a few nights on this getting no where. any help would be appreciated. or should I get another box? and which one?

This has to be the WORST Mygica product ever. This shit works slower than my 520e which is now in the garbage. SLOW to boot now missing frames, stuck on movies..This 1900AC sucks the bag. I can't believe that Mygica charges a premium for this crap. This should be under $100 for this piece of shit. Support is non existent. Wheres the firmare to undo this hotplug bullshit. This product is suppose to be 4 cores not 2 which are in use in Kodi. Why are the other 2 cores not used? Please don't tell me its to prevent overheating cause then don't advertise the product as 4 cores. I'm paying more for less?!

Yes Mygica we need the update now...

Thanks for sharing this I have already passed along your original post on this So I hope to implement it in our next update.

As I recall the root patch froze during the installation. I pulled the power connector on the back and inserted it again after about 10 seconds or so. The unit powered up to the home screen, I checked to see if the unit was rooted and it was. FBN

I seen this here with units we have. So it will get fixed.

I have noticed that if I clear the cache from the home screen using the broom/rocket thing before going to standby then I don't have any issue when I start it up next.

like i have said before...if your unit is working ok right now..leave it...but..if you dont mind having to unplug to reboot everytime..then upgrade..the 5.1 is the shit....they are working on the issue..so hopefully there will be a fixed version soon....i used a usb stick..but i have used an sd card as well..both work fine....the file is the first post of this thread..the file is called... update_Mygica_ATV1900AC_5.1_NoNetflixHD_20161121.img good luck ...cheers

Thanks very much Kennstr and luciano, This is very helpful how you both showed the process.

Do the following at your own risks... According to MyGica rooting the device may affect compatibility with some apps; Download 5.1 root patch http://mygicasupport.com/index.php?/topic/2905-1900ac1800e-51-firmware-november-23-2016/&do=findComment&comment=19457 Copy img file to the root directory of your device or USB key; Launch the Upgrade app and select Local Update (select update_Mygica_ATV1900AC_5.1_root_patch.img) and pray... Worked for me 1st time and didn't factory reset the device; Once rooted - open Google Play and look for Navigation Bar... The one that says (back-menu root) from "Just Relax". I have it on all my Android boxes who got the navigation bar removed. Love it. Enjoy

Well thank you for the timely response. Your thought about the the value in casting is exactly what I'm hoping to do. I have my 1900 and 582 in different rooms but when I want to go to the rec room to watch something I have to unplug one of the boxes and take it with me. I don't have any experience with any other box but I do use the screen cast option with my Samsung S5 to stream online content to the Chromecast - it works great - it mirrors perfectly! This would be an awesome feature if it were ever made possible. I just don't know if this is a hardware or software restriction. The 1900 sees the Chromecast device but when I try to cast the screen to it, the box freezes and I have to unplug it to reboot. if you ever want anyone to do any testing with this feature, I'm happy to help. Again, thanks for the recent improvements in firmware and support.

Yes this will work on the 1800E

Thank you to the MyGica support team on coming through as promised. Let's hope we are done with "testing" the 1900 and on with "using" it. I won't get to installIng this until tomorrow night at the earliest and will share my results but in the meantime I'm looking forward to seeing everyone's experiences. They came through, let's hope they delivered!

Also if you want, re send the same email but CC me on it support@mygica.tv I will push them to respond Thanks

Google has released a new Android TV Remote Control which you can easily download as Google cast receiver application, it is available in the Play Store. This application converts Android TV devices into a Chromecats like device and gives you the facility to the user fore Cast content. http://www.androidbulletin.info/android ... eiver-apps