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This is the NEWEST Firmware update Files for the ATV 1800/582/380 Version DATED: March 23, 2016 1. Extract all Files from the zip folder and put it onto the Root of your SD Card 2. Can be updated using the Upgrade app or Recovery Mode. Updating through recovery mode will allow you to use a SD card or USB Drive. 3. This update will NOT factory reset your box. So it is suggested that you backup your apps and data and do a factory reset to have a fresh install FIRMWARE CHANGE LOG: Changes: Change log; 1. Updated kodi to 16.0 2. solved Wifi disconnect issue 3. CVBS default output change to 480i (NTSC)

There is an ATV 9.0 Pie firmware for the MyGica ATV 495MAX. Geniatech, MyGica's mother company still sells this same identical box so download the firmware before their link is gone ! https://shop.geniatech.us/download/software-for-geniatech-android-box/

I bought an ematic Netflix box. It's got android tv9. Google certified and also Netflix certified. Surprisingly has the same specs as my 495max, yet running Android 9 and certified for all the stuff a person needs. Stopped wasting my time with this brand though. They were once very good--and had regular updates and actually cared about aftersales. I have had 3 of there boxes in the past. The 495 max is sure to be my last. No support, no updates, no development.

Try this fix (copied below) from MyGica for another issue (same product T230C):- I did it and now the tuner is working from hibernate. Only if you are running Windows 10 64-bit SOLVED I can't edit the main post so if you are reading this, until there's a full official solution with a proper installer, here is how to manually install the working driver. download this: http://mygicasupport.com/applications/core/interface/file/attachment.php?id=4105 Extract the files somewhere (you need to know where they are) Right click "Computer" > Manage > Device Manager > Find your device under "sound video and game controllers" > Right click > Update Driver > Manually search in your computer > Locate the folder > Install Driver > Restart your Computer & research your local DVB-T2 frequency. That's it! it worked for us, hope it works for you. @zxl if possible please either Edit this into the top of the thread or sticky this or something so people could see it when they first go into this thread.

Here is Manual Update File for ATV 1900AC and 1800E for Android 5.1 **This is the official release and no longer in Beta** We have been testing this all week and last weekend. Please leave comments and feedback below. This should solve lots of issues you guys have been having. To use the updater app, just download the .img file and load it onto a usb or SD card. **ALSO IF USING THE UPGRADE APP, MAKE SURE TO PRESS THE 3 LINED CONTEXT MENU BUTTON ON THE REMOTE CONTROL 10+ TIMES. THE FILE WILL APPEAR AFTER DOING THIS** To do a full manual install or to fix problematic boxes, use the zip folder. You must extract the all the Files from the Zip Folder. You can load it onto the box using Micro SD. Hold down the reset button once the SD card is installed and plug in the power cord. Continue holding down the reset button until you see the front lights flash between green and red. From this point just leave it for about 10 minutes. **THIS WILL FACTORY RESET YOUR BOX** ***CHANGES*** 1. voice search re-enabled. (You must install Google Now from the Playstore and enable it within Android settings under Language and Input settings menu) 2. power on/off issue fixed 3. Memory Clean and Power Icons added to launcher 4. KODI 16.1 pre installed 5. You tube app updated 6. Pre-Installed Facebook and Netflix apps need to be updated after logging into the Play Store 7. Updated to latest Google Play Services now with Google Smart Lock 8. Home Screen Menu/Launcher now supports 24H and 12H Time 1900_factory_restore.rar update_Mygica_ATV1900AC_5.1_NoNetflixHD_20161121.img

Android 5.1 Beta FW for MyGica ATV 1800/1900AC/582/380 Android 5.1 Beta FW for MyGica ATV 1900AC/1800/582/380 We have made a release of Android 5.1 Beta FW to be used on the MyGica ATV 1900AC/1800/582/380 This FW will allow you to use Kodi 17.3 + other apps that require Android 5+ You can find it here Enjoy Thanks Justin

ATV 1900AC/1800/582/380 Android 5.1 Beta Firmware - 028/06/17 Here is the Beta Firmware to upgrade your ATV 1900AC/1800 series/582/380 to Android 5.1 You can install this using an SD Card or USB drive and the upgrade app listed in the settings area. This does not require manually pressing the reset button. Just extract the IMG file from the zip folder and move it to a USB drive or SD Card that is formatted to FAT32. **PLEASE NOTE THIS WILL FACTORY RESET YOUR DEVICE** Change Logs: 1. Updated to KODI 17.3 2. Updated Google Play Services 3. Faster Performance 4. Fixed Mac Address changing 5. Turned off click sounds when browsing through the Home Screen + Android Settings 6. Fixed Screensaver issue when watching a video 7. Improved video playback 8. Improved standby issues as best we could. There is not much more we can do about this issue update_MYGICA_S812_S802_Device_5.1_20170612.zip

I agree with what you're saying for the most part except the last sentence. The two 1800e boxes I bought over the past couple months had 5.1 already installed on them. And I think the older models deserve the full right to completely function on 5.1. I personally prefer 1800e over 1900ac because it has the full size sd card slot, specs are minimally different, and it's cheaper. The biggest thing I can't get is how long these things take to fix. And whenever there's a new firmware release that's better than the last it's like a huge breakthrough for mygica. Maybe I don't know enough about the technology, but I think it should really just take weeks to correct issues like this at the most, not months and months. But I agree these boxes should be fully functional to standard upon their purchase. I don't mean to be overly negative about mygica, but I do feel you guys can do things a lot better. Lots of room for improvement. Constructive criticism.

The update is as follows. At first we thought it was wide spread on 1900AC and 1800E, but now after spending a lot of time on this, it is mainly only the 1800E. The issue we are having is the 1800E uses a different chipset then the 1900AC and also a different PCBA Layout, including the power layout. This is basically what is causing the issue, we had something similar on the 1900 PRO and 495 PRO, but were able to fix it. However, the 1800E chipset is very similar to the one in the 1900AC that is why 5.1 works, but just has a standby issue. We are trying to figure out how to fix the power issue without affecting the 1900AC at the same time. I realize this is obviously a problem, as electronics should turn on/off without issue, and I am not ignoring it at all and I have never been silent on the issue either. So that is the current update for now. P.S. - I know this is not normally what people do with electronics, but you can just leave the box on 24/7, and do the occasional reboot. Personally I haven't turned off my box in about 6 months, I just do reboots from time to time. This will temporarily solve the standby issue for now.

Considering that upgrading to Kodi Krypton 17.1 is soon to be a necessity (1), I'd say the Mygica team (AMLogic at large) has a responsibility to its customers to produce a stable 5.0 (or higher) image for it's products. 1) https://www.tvaddons.ag/upgrade-kodi-krypton/

We fixed this issue on 1900 PRO and 495 PRO After speaking to my team over the weekend, we cannot fix it on the 1800E/1900AC till after Chinese New Years, since their office closes after tomorrow for 2 weeks. I think once the fix is ready, we will send it OTA. If not, then I will get a how to video explaining how to do it.

Yes we plan to update the firmware for this, to fix the standby power issue.

Once rooted I install NSTools its a free app that lets you change the CPU Scaling Governor. I set mine to interactive its like performance and keeps all cores active but allows the cores to idle lower when not active to reduce heat. When the CPU power is needed they all ramp up. Since i rooted and set to interactive with a min of 600 mhz on interactive the unit is WAY faster. Hot plug stops cores as much as possible to save power and idles them as low as possible this is not a good setting for a always plugged in and always on android box as the unit uses a power brick and will draw the same power if its on or off. here is the link for what i use. https://play.google.com/store/apps/details?id=mobi.cyann.nstools&hl=en here is the description of the governors I spoke of : (There are over 100 Governors ) 8: Interactive: Interactive scales the clockspeed over the course of a timer set by the kernel developer (or user). In other words, if an application demands a ramp to maximum clockspeed (by placing 100% load on the CPU), a user can execute another task before the governor starts reducing CPU frequency. Because of this timer, Interactive is also better prepared to utilize intermediate clockspeeds that fall between the minimum and maximum CPU frequencies. It is significantly more responsive than OnDemand, because it's faster at scaling to maximum frequency. Interactive also makes the assumption that a user turning the screen on will shortly be followed by the user interacting with some application on their device. Because of this, screen on triggers a ramp to maximum clockspeed, followed by the timer behavior described above. Interactive is the default governor of choice for today's smartphone and tablet manufacturers. 3: Performance: The performance governor locks the phone's CPU at maximum frequency. 21: Hotplug: The Hotplug governor performs very similarly to the OnDemand governor, with the added benefit of being more precise about how it steps down through the kernel's frequency table as the governor measures the user's CPU load. However, the Hotplug governor's defining feature is its ability to turn unused CPU cores off during periods of low CPU utilization. This is known as "hotplugging."

Here is our Unofficial OPENELEC KODI 15.2 Version for the MyGica ATV 582 and ATV 380 **PLEASE NOTE THIS WILL FACTORY RESET YOUR BOX AND ALSO DELETE ANDROID** **OPENELEC WILL NOW BECOME THE OPERATING SYSTEM AFTER YOU INSTALL THIS** OPENELEC is a Standalone Version of KODI which is basically KODI LINUX with KODI now becoming your entire operating system rather then Android. Feedback can be left here: How to Video: e4sqhYoWgH4 **PLEASE NOTE ATV 582s RESET BUTTON IS ON THE BOTTOM OF THE UNIT AND ATV 380'S RESET BUTTON IS THE POWER BUTTON** s802_s812 openelec.zip

Filmware received for MyGica ATV495Max from Syntech provided by Milan Knoesen. Thanks Milan https://syntechsa-my.sharepoint.com/:u:/g/personal/milan_syntech_co_za/EdJwRJnvr7BMnuU01JwWT3cBufiPaZpjpghVAIB_bzCGgA?e=ggUsYn Instructions: 1. Download the zip file 2. Format your MicroSD Card/flash drive to FAT32 3. Copy the[.IMG] file the root of the flash drive or Micro SD card 4. Insert the flash / SD card into the media player 5. push the reset button (located underneath the media player) 6. power on the media player while holding in the reset button 7. release the reset button when the media player boots into the recovery console 8. in the recovery console, Select (( Apply update from EXT )) 9. Update from Micro SD card/flash drive It will install the FW, it usually takes about 5-10 minutes, then it should boot you back to the home screen. Please note this may erase all files and personalization's on the unit. It is recommended to do a factory reset afterward just make sure all the correct files are installed, and no extra or duplicate files interfere with the OS.

Here is the Beta Firmware to upgrade your ATV 1900AC/1800 series/582/380 to Android 5.1 You can install this using an SD Card or USB drive and the upgrade app listed in the settings area. This does not require manually pressing the reset button. Just extract the IMG file from the zip folder and move it to a USB drive or SD Card that is formatted to FAT32. **PLEASE NOTE THIS WILL FACTORY RESET YOUR DEVICE** Change Logs: 1. Updated to KODI 17.3 2. Updated Google Play Services 3. Faster Performance 4. Fixed Mac Address changing 5. Turned off click sounds when browsing through the Home Screen + Android Settings 6. Fixed Screensaver issue when watching a video 7. Improved video playback 8. Improved standby issues as best we could. There is not much more we can do about this issue https://youtu.be/8YuDgDRGM9c

Hello, I am watching the channels in HD but they are not synchronized audio and video this already knows, after recording a tv program the playback with mx player hardware decoder option the video looks great but if the playback is mx player by Software has synchronization problem. Finally, the problem is the internal player of the padtv that can not play back audio and video. Solution: Playback needs to be external using the best mx player or vlc player. Upgrade with the option of playing live channels using external player such as mx player or vlc player.

Hello guys, My Hd cap X is generating a blank video file when it creates the second file for the same record after the first 2gb file is created. This is pissing me off as hits happens every time I try to use it and it is just brand new.

So the firmware upgrade from 5.1 to newer 5.1 firmware will be a patch which won't factory reset the box, correct? And does it matter that the upgrade file is a patch, will it still operate exactly the same as if it were factory reset? You guys should do six files and explain what each file is. I think that would be best and easiest for people. And if you guys label your firmware with a specific number in addition to the date which they can see in their system, it will be easier for them to keep track of what firmware file they're on (ex. android 5.1.2). Unless if this is possible somehow, but I don't see it anywhere. 1) unrooted 5.1 firmware (for upgrading from 4.4) FACTORY RESET (recommended) 2) rooted 5.1 firmware (for upgrading from 4.4) FACTORY RESET 3) unrooted 5.1 firmware (upgrade for existing 5.1 users) this will not factory reset the box (recommended) 4) rooted 5.1 firmware (upgrade for existing 5.1 users) this will not factory reset the box 5) unroot patch (users on 5.1 rooted can use this patch to switch their box to unrooted if they want) 6) root patch (users on 5.1 unrooted can use this patch to switch their box to rooted if they want)

No, 1800e 5.1 is running on the same firmware file as 1900ac 5.1, so all updates and issues apply to both units. And he said the same firmware file can be used on 582 and 380, but they lag upon start up. I only own 1800e boxes though.

Good news is I have a new Beta FW + On Demand Patch. I am still waiting on 1 more update that will include the patch + fix IR Remote issue on KODI 17.3 when using return button/menu button and also rename the firmware Noticeable changes 1. Updated to KODI 17.3 2. Updated Google Play Services 3. Faster Performance 4. Fixed Mac Address changing 5. Turned off click sounds when browsing through the Home Screen + Android Settings 6. Fixed Screensaver issue when watching a video 7. Improved video playback 8. Improved standby issues as best we could. There is not much more we can do about this issue. You can install this IMG file using the UPGRADE APP that is pre installed on your box, and just use Local Update. Make sure to install 20170603.img first, and then the ondemand patch 2nd. PLEASE NOTE THIS WILL FACTORY RESET YOUR BOX PLEASE NOTE THIS WILL FACTORY RESET YOUR BOX PLEASE NOTE THIS WILL FACTORY RESET YOUR BOX The setting of HotPlug in the earlier version was not intentional I apologize for the big delay on switching it to On Demand. Antutu Benchmark tests came back at over 37.000 for this FW + Geekbench test cames back at Multicore over 1600 This is so far one of our best FWs to date for 5.1 on the 1800/1900AC The good news is, this also runs on the ATV 582/380 It lags a bit when your first boot it or reboot the box, but after a few mins it runs smoothly on the 582/380 PLEASE NOTE THIS WILL FACTORY RESET YOUR BOX PLEASE NOTE THIS WILL FACTORY RESET YOUR BOX PLEASE NOTE THIS WILL FACTORY RESET YOUR BOX You can install this IMG file using the UPGRADE APP that is pre installed on your box, and just use Local Update.Make sure to install 20170603.img first, and then the ondemand patch 2nd. update_Mygica_ATV1900AC_5.1_NoNetflixHD_ondemand_patch_20170605.img update_Mygica_ATV1900AC_5.1_NoNetflixHD_20170603.img

This will only work on an SD Card, not a USB stick I responded to your other post on a different thread about this as well. The How to Video explains how to do this from beginning to end.

Exactly this. I think it's caused by the hotplug and them reducing the 4 cores down to 2. This is not present when all cores are working. If they were to change the profile from hotplug to ondemand or some other similar profile I think it would work

Justin, I think you guys are talking about the same graphics issue I mentioned in my earlier post, but not entirely sure. I'm finding it's present whenever there's fast motion on the screen. If you watch the mygica opening animation on 4.4 for 1800e vs. 5.1 for 1800e, you'll very noticeably see the difference. Whenever there's fast motion it plays kind of jerky. Did you end up looking into this?

I'm not here to bash anyone. I just want these issues resolved just like everyone else. I just don't agree with the methods these dev are taking with the product. Justin, I'm going to send you a small video of the startup screen so you can see for yourself how slow the boot process is and it continues onto kodi where I get buffering issues where I should have none. Just to give you an idea, my 380 is working better and faster than my 1900AC and it only has 1GB of ram.

Probably for the same reason you don't put your foot to the floor and leave it there when you get your car out on the highway. also, I have never turned my 1800e 'off', or into standby, never saw the need, most media players just turn off the video out anyway, so power saving is pretty much a non issue.

I have been updating alot of ATV1800E to OS 5.1 without problems, remember a few things. 1. Format SD to FAT32 2. Download the file and make sure all full files are unzipped and transferred to SD card. (( Make sure file is fully downloaded )) 3. Manual update required, via pin and power adapter. let me know how things are.

This will help you out after you have upgraded to Lollipop 5.1.1 not allowed outside link with 3rd party add-ons. Kodi 16.1 is installed with the update so u need to go to the Google play store and get Kodi 17.1.

Use the USB IMG file. disconnect the Ethernet cable and run the update. Just let it run mine took 10 minutes. It will wipe everything from your box which is no big deal as you will be installing Kodi 17 which is always best to do it with a clean install.

Thanks for your post! This is how I am feeling too! I purchased an 1800 My Gica box less than 2 years ago! I paid $200! Here we are now with a box that is obsolete? Not going to purchase another from MY Gica again unless they can put an complete update , not just patches that don't seem to work! To sell something then not support it fully or try to sell you another $200 box ! Sorry not happening and I will be sure to inform everyone I know that MyGica is a bad product!

For a little more money I could have an Nvidia Shield. That will be my next Android media player, assuming I don't just build an HTPC instead. While I know the Raspberry Pi software, Xbian and OpenELEC are based on linux, I still am surprised at how much better they do with kodi than this MyGica 1800e, and for about half the price. This has been disappointing from the start and it seems to get worse. After the 5.1 upgrade it frequently freezes, requiring the power to be removed to restart it, to try again. I blame myself for not doing enough research before purchasing.

Just to add, 1900ac keeps freezing now after the new update. 4cores my ass.

Hope to have the standby issue fixed this week. Will keep you guys updated.

Any news on a new firmware?

Once rooted I install NSTools its a free app that lets you change the CPU Scaling Governor. I set mine to interactive its like performance and keeps all cores active but allows the cores to idle lower when not active to reduce heat. When the CPU power is needed they all ramp up. Since i rooted and set to interactive with a min of 600 mhz on interactive the unit is WAY faster. Hot plug stops cores as much as possible to save power and idles them as low as possible this is not a good setting for a always plugged in and always on android box as the unit uses a power brick and will draw the same power if its on or off. here is the link for what i use. https://play.google.com/store/apps/details?id=mobi.cyann.nstools&hl=en here is the description of the governors I spoke of : (There are over 100 Governors ) 8: Interactive: Interactive scales the clockspeed over the course of a timer set by the kernel developer (or user). In other words, if an application demands a ramp to maximum clockspeed (by placing 100% load on the CPU), a user can execute another task before the governor starts reducing CPU frequency. Because of this timer, Interactive is also better prepared to utilize intermediate clockspeeds that fall between the minimum and maximum CPU frequencies. It is significantly more responsive than OnDemand, because it's faster at scaling to maximum frequency. Interactive also makes the assumption that a user turning the screen on will shortly be followed by the user interacting with some application on their device. Because of this, screen on triggers a ramp to maximum clockspeed, followed by the timer behavior described above. Interactive is the default governor of choice for today's smartphone and tablet manufacturers. 3: Performance: The performance governor locks the phone's CPU at maximum frequency. 21: Hotplug: The Hotplug governor performs very similarly to the OnDemand governor, with the added benefit of being more precise about how it steps down through the kernel's frequency table as the governor measures the user's CPU load. However, the Hotplug governor's defining feature is its ability to turn unused CPU cores off during periods of low CPU utilization. This is known as "hotplugging."

Thank you for your clear and prompt reply. You have answered my query in full!

Most people do not need root access. One previous benefit to root was having "quickboot" which allowed for a full reset of the system which cleared the cache. We now have a manual way of doing that by pressing the paint brush in the bottom left of the home screen. Only certain people need root, which is why we provide it. The fact is though, more apps work from the google play without issue when it is not rooted.

I finally got around to updating my 1800e, wasn't in a rush as 4.4 was working fine for me but wanted to be able to use Krypton 17 in the future. Anyway, the upgrade wasn't smooth as it stopped half way through and I had to pull the power and reboot the box. The box came back up again and finished the upgrade without any further issues. I also had the same issue when applying the Root patch. So far so good, no problems at all with 5.1 and not getting the black screen issue when waking it up from standby. Good job MyGica! FBN

Followed your helpful instructions and applied the update files to my 1800e and everything works great. Now at lollipop 5.1 with Krypton 17.0 and no issues. Thanks for your hard work and commitment.

Thanks for let me know but TOO LATE. I already updated it. Confirmed the Wake Up from standby's Problem. Hope MyGica release a new update soon.

Hello, I write for the first time from Catalonia (Spain), to tell you That updated model 1800E. It Works perfectly. Thanks to the whole team, especially Justin. Sorry for my English.See you soon.

Root the device and install an app that emulates it.

Ok now I'm starting to get upset. I did some research. Previous versions didn't like having both wired and WiFi connected. So I made sure wired network was not connected. The 1900AC is useless in WiFi as it keeps disconnecting. I have to disable Wifi and reenable it to re-establish the connection all the freakin time. This is the 3rd post on this matter with no response what so ever. Buy another box from another brand. I was hoping 5.1 would make this box more stable but no success so far. I have a 582 that I love, no issue with it but just not as much CPU and Mem as I wished. I went for a 1800. The 1800 running Android 4.4 is the golden years of the MyGica. Flawless. Then I wanted to have another room covered. I went for a 1900AC. That thing is a disaster out of the box. Not reliable what so ever. The only setup I managed to have running relatively stable after countless factory resets is Wired with latest patches. Now I need it to be wireless. I was hoping on 5.1 with no success. The wifi issue makes it useless again and no suggestion or help on the support.

I used update_Mygica_ATV1900AC_5.1_NoNetflixHD_20161121.img

Anyone else has WiFi dropping with 5.1.1? Should I disable wired network in the config if using WiFi?

I installed it to try it out on my 585. I do not like it. I can't adjust the screen size and everything is way out beyond the margins. Not happy. And I don't know how to revert to Android from within the Kodi program. File manager doesn't work. It won't properly unpack the image file I downloaded from the link given here by the other user. So, I need some help.

Will try and get #1,2 and 3 fixed. As for #4. I have given this to a lot of people without any complaints really. So is there something besides what you pointed out in 1-3 that is not satisfactory? 5. Can use the Factory Boot Card files from here to go back to Android. I have been uploading all my zip files of factory restore cards onto my onedrive. I keep them updated for the most part and I will keep putting them up until they are all there. http://1drv.ms/1JKmuNb If you have any problem downloading them, or you need different files, let me know. quad core video; the 585, 582, the reset button is on the bottom.

I agree fully "Bring back the nova launcher" I have never been so confused with the stock launcher, it just ads to user frustration IMHO. It makes it difficult to navigate and find settings if troubleshooting what's happening on the box. When I lost Google Play store upgrading from GMS beta firmware I almost lost it trying to find the file manager and related settings, Give people a vote, don't just take it away. Yes, we can download it but it would be 1st prize to have it installed like it always have.

The android tv remote and chromecast receiver apps are for the new Android 5.0 TV Platform. Right now those apps can only be used on Google ADT-1 Development boxes, which only developers and anyone who attended googles I/O conference last week have access to.

Remote IME turns your Android device into a wireless remote control. Features a full keyboard and makes your touch screen device as a cursor mouse. Install the Remote IME apk file on your Android Mobile Phone or Android Tablet, then follow the simple instructions (attached). Remote IME user manual.zip RemoteIME20120616.zip