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Hard Factory Data Reset In this tutorial, we are showing you how to hard reset, when your box is stuck on MyGica logo, or Android Logo. while processing this you need to hookup a Computer keyboard to process this or you can not process the hard reset. 1. make sure your TV is On and HDMI is connected to your BOX, 2. Hold the Reset button at the bottom of box 3. while holding the reset hook up the power cord 4. hold the Reset for 15 seconds till you see recovery screen 5. using your keyboard scroll down to Data/Factory Reset 6. Once the factory rest is done, it will boot back to Recovery screen and select reboot. 7. now it will take around 5 minutes for you to see main screen and it will be asking you to pair your BT remote. Enjoy