Soft Factory Data Reset
To process this you have know that all data inside of your box will be wipped and deleted. (( no way you can revive it once this reset has been processed ))
1. From Main screen using your Remote scroll down
2. Scroll down and Select Settings.
3. Once you are in Settings.
4. Scroll down and Select Storage & reset
5. Select Factory data reset
6. Click on OK
Let the reset go through it will take up to 7 Minutes.
Enjoy