van141 0 Report post Posted March 24, 2015 I don't know what video you have in mind but I think your problem will be specifying the path where the backup will get deposited. In Settings-Add-ons-Enabled Add-ons-Program Add-ons click on Backup plugin and then Configure button and in there on second line below Browse line guide it to where you want the backup to go. Browse to the location where the backup should go and then go down to OK the choice. Back in Programs-Add-ons run the Backup again. The Backup is called XMBC Backup in Gotham. Make sure the external location is mounted, else you can't browse to it as per above. Check in Settings in Android in Storage where at the bottom you should see if the device is mounted or not. That's the place where you go to dismount it before disconnecting it. Quote Share this post Link to post Share on other sites
809darsan 0 Report post Posted March 24, 2015 I did everything you said and the video explains very clearly how to do it, I even tried to put the info in a SD card and as the error continued I tried to put it in an USB and did not work either, so yesterday, I took the risk and upgraded it to 4.2.2 version, I lost everything but I just installed the kodi repository add on by following another tutorial on how to do it, and I am just recovering and installing everything I need from there, I also installed others repositories in order to make sure I have all add ons I had before, the most important thing is that the video resolution was fixed. but now, for some reason, my remote control is not working, I am using my mouse, but I would like the remote control works as it is suposed to. https://www.youtube.com/watch?v=hI2gvNQF8vc Quote Share this post Link to post Share on other sites
Justin 206 Report post Posted March 24, 2015 I did everything you said and the video explains very clearly how to do it, I even tried to put the info in a SD card and as the error continued I tried to put it in an USB and did not work either, so yesterday, I took the risk and upgraded it to 4.2.2 version, I lost everything but I just installed the kodi repository add on by following another tutorial on how to do it, and I am just recovering and installing everything I need from there, I also installed others repositories in order to make sure I have all add ons I had before, the most important thing is that the video resolution was fixed.but now, for some reason, my remote control is not working, I am using my mouse, but I would like the remote control works as it is suposed to. https://www.youtube.com/watch?v=hI2gvNQF8vc Which firmware did you download and install exactly? As we have 2 versions for 2 different remotes, you might have installed the wrong one. Quote Share this post Link to post Share on other sites
fatnbald 0 Report post Posted March 25, 2015 "As for the latest file with KODI. If you are using Android 4.1 you CANNOT USE THIS FILE. If you install this file, it will brick your box." Nice...this is the only place I saw this warning...now my box is bricked. I also just read only 4.1 supports component out. Which I require and was the reason I purchased the 1200 box anyway. Great job providing accurate and important information. Quote Share this post Link to post Share on other sites
Justin 206 Report post Posted March 25, 2015 "As for the latest file with KODI. If you are using Android 4.1 you CANNOT USE THIS FILE. If you install this file, it will brick your box."Nice...this is the only place I saw this warning...now my box is bricked. I also just read only 4.1 supports component out. Which I require and was the reason I purchased the 1200 box anyway. Great job providing accurate and important information. We have the sections for files separated into Android 4.1 and 4.2 in our downloads section. We also put a warning in big red letters at the top of the new file page to not use it if you are running Android 4.1 Sorry if you bricked the box, but the warnings are there. Quote Share this post Link to post Share on other sites
fatnbald 0 Report post Posted March 25, 2015 "As for the latest file with KODI. If you are using Android 4.1 you CANNOT USE THIS FILE. If you install this file, it will brick your box."Nice...this is the only place I saw this warning...now my box is bricked. I also just read only 4.1 supports component out. Which I require and was the reason I purchased the 1200 box anyway. Great job providing accurate and important information. We have the sections for files separated into Android 4.1 and 4.2 in our downloads section. We also put a warning in big red letters at the top of the new file page to not use it if you are running Android 4.1 Sorry if you bricked the box, but the warnings are there. There are zero warnings where the new firmware is listed and downloaded or the in youtube upgrade video. viewtopic.php?f=10&t=2493 Quote Share this post Link to post Share on other sites
van141 0 Report post Posted March 28, 2015 Does the new update allow for component cable connections or are they still disabled? Today I had to hook up one atv1200 via composite video mode and the picture quality is barely acceptable, small letters on screen are almost illegible... I set the box in Android from default 480 to 576 (or something like that, only two choices there) and didn't see much improvement. Now I am wondering if the tv also needs to select that 576 mode in its setting to meet the atv box halfway? Does it make sense? The tv I was trying the composite video on is set to 720p I think. Its an older tv with HDMI inputs but I need to setup atv1200 for another tv that only has component, composite and s-video inputs where the last two are out as per justin's answer and there being no s-video out Quote Share this post Link to post Share on other sites
Justin 206 Report post Posted March 31, 2015 Does the new update allow for component cable connections or are they still disabled? Today I had to hook up one atv1200 via composite video mode and the picture quality is barely acceptable, small letters on screen are almost illegible... I set the box in Android from default 480 to 576 (or something like that, only two choices there) and didn't see much improvement. Now I am wondering if the tv also needs to select that 576 mode in its setting to meet the atv box halfway? Does it make sense? The tv I was trying the composite video on is set to 720p I think. Its an older tv with HDMI inputs but I need to setup atv1200 for another tv that only has component, composite and s-video inputs where the last two are out as per justin's answer and there being no s-video out For North America we use 480 for RCA/Composite on TV's. 576 is for PAL TVs in Europe and other parts of the world. 720P can only be used on Component or HDMI Quote Share this post Link to post Share on other sites
llito 0 Report post Posted April 2, 2015 Updated with the Feb 2015 atv1200 firmware with kodi and mygica store app and slingplayer now just displays "Optimizing" with black screen when playing HD resolution. Will only display video with SD resolution. Any help will appreciated, thanks in advance. Quote Share this post Link to post Share on other sites
Justin 206 Report post Posted April 7, 2015 Updated with the Feb 2015 atv1200 firmware with kodi and mygica store app and slingplayer now just displays "Optimizing" with black screen when playing HD resolution. Will only display video with SD resolution.Any help will appreciated, thanks in advance. Anybody have any suggestions for this? Sorry but I do not have a Slingbox Quote Share this post Link to post Share on other sites
wadefaubert 0 Report post Posted April 24, 2015 I upgraded my 1200 to the latest file, but used the kr34 remote instead of the kr60. I tried to download the file for the kr60 and do the upgrade but the file won't show up. Should I do a hard upgrade using this file? Quote Share this post Link to post Share on other sites
orangelmo 0 Report post Posted April 30, 2015 @wadefaubert have you tried using a USB keyboard and hit the menu to try and bring up the file? Quote Share this post Link to post Share on other sites
alfonso 0 Report post Posted May 4, 2015 "As for the latest file with KODI. If you are using Android 4.1 you CANNOT USE THIS FILE. If you install this file, it will brick your box."Nice...this is the only place I saw this warning...now my box is bricked. I also just read only 4.1 supports component out. Which I require and was the reason I purchased the 1200 box anyway. Great job providing accurate and important information. We have the sections for files separated into Android 4.1 and 4.2 in our downloads section. We also put a warning in big red letters at the top of the new file page to not use it if you are running Android 4.1 Sorry if you bricked the box, but the warnings are there. There are zero warnings where the new firmware is listed and downloaded or the in youtube upgrade video. http://www.mygica.ca/forum/viewtopic.php?f=10&t=2493 Hi, i need a tool software for recover mÂÂygica atv for a bad upgrade to 4.4.2 veÂÂrsion, i cant recover it making a booÂt sd card with the tool of geniatech . I need a tool software for recover thÂe Âboot of Mygica atv 1200 from the compuÂtÂer with instructions in english, thanksÂÂ... Quote Share this post Link to post Share on other sites
alfonso 0 Report post Posted May 4, 2015 Hi Justin,I watched the video and followed it. I saw the robot with the progress bar moving from left to right and seems to have rebooted on its own. However the atv 1200 stayed black with no output to the hdmi port. Any way to recover from this? I have since tried to follow the hard reset procedure, but have not been able to be the box to turn on. Is there anything else I can try? Hi, i need a tool software for recover mÂÂygica atv for a bad upgrade to 4.4.2 veÂÂrsion, i cant recover it making a booÂt sd card with the tool of geniatech .I need a tool software for recover thÂe Âboot of Mygica atv 1200 from the compuÂtÂer with instructions in english, thanksÂÂ... Quote Share this post Link to post Share on other sites
jamesc 1 Report post Posted May 6, 2015 we do not have a such a file, since it could distroy the recovery chip in the box, then no more power to the box, we do have warranty setup, if your under a year contact us and will fix it for you, also if your over Year still contact we do still support you guys Quote Share this post Link to post Share on other sites
Arkadia2008 0 Report post Posted May 11, 2015 Unless you are in Europe, than you won't get any support at all. http://www.mygicasupport.com/viewtopic.php?f=7&t=2077&sid=ff9e37430ff02be3059c01869809c970 Quote Share this post Link to post Share on other sites
alfonso 0 Report post Posted May 13, 2015 Hi i need a video or detailed stuff of how unbrick mygica atv 1200 from inside, thanks. Quote Share this post Link to post Share on other sites
jamesc 1 Report post Posted May 13, 2015 it isn't that easy to make a video, usually the bricked boxes must be open to fix Quote Share this post Link to post Share on other sites
alfonso 0 Report post Posted May 14, 2015 Ok, but for a bad upgrade i must put my device in the trash because mygica hasnt a software tool for recover the device for a bad upgrade like this: *** NO EXTERNAL LINKS ALLOWED HERE *** S.O.S , i wont buy more mygica devices because for a bad upgrade i cant make use of them, because mygica hasnt a pc tool software for recover the device from the computer and for make more sure the upgrade of mygica devices also... But if i can learn to recover the mygica devices from inside , i will still buying this mark of high quality. For this reason i need a detailed video or stuff of how unbrick mygica atv 1200 from inside, thanks... Quote Share this post Link to post Share on other sites
alfonso 0 Report post Posted May 17, 2015 i only need stuff like in this link but with visual information about how unbrick mygica atv 1200 from inside, if i cant get this information here , this site no sense for me if this site is a real support of Mygica for the users of your products... *** NO EXTERNAL LINKS ALLOWED HERE *** Quote Share this post Link to post Share on other sites
jamesc 1 Report post Posted May 20, 2015 Sorry that you feel that way, but Mygica have its own warranty system, if you need help you can use our help line and call and get support and ship your box to get it fixed, Again its not as easy as you think to fix Mygica ATV1200, it needs a chip replacement, and for people that don't know how to solider forget it Quote Share this post Link to post Share on other sites
Arkadia2008 0 Report post Posted May 20, 2015 Where do I get support and repair service for Mygica products bought in Europe (Germany)? Quote Share this post Link to post Share on other sites
jamesc 1 Report post Posted May 20, 2015 Where do I get support and repair service for Mygica products bought in Europe (Germany)? For now email support@mygica.com and cc us here support@mygica.ca and we will make sure they get taken care of you Quote Share this post Link to post Share on other sites
Arkadia2008 0 Report post Posted May 21, 2015 support@mygica.ca told me, that they handle only warranty units which were purchased in North America and support@mygica.com kept me waiting for month and in the end they told me to contact my vendor and ask for a replacement. Guess what, my vendor refuses to help and told me to contact MyGica. http://www.mygicasupport.com/viewtopic.php?f=7&t=2077&sid=5c8bd7456fcc493d798e14a9f7db9d22 There are others like me in Germany with the same problem and no one is willing to help us. Quote Share this post Link to post Share on other sites
jamesc 1 Report post Posted May 21, 2015 thank you for that feed back, we were told they are taking care, but i have added our email too just so we could check and know what is going on. I know they are forming a support team in Europe.. but till then .com will take care of you please send another email and cc to us i am sure they will process your request quick Quote Share this post Link to post Share on other sites
