Dave69695 0 Report post Posted February 3, 2017 DSTV now and Supersport app live in South Africa and have a MyGica ATV 585...I can load Dstv now and Supersport app and can use the app ok...problem is there is no streaming on the app....help fix plz...I own a dstv subscription and heard guys can run app off the unit...I would love to know how . Share this post Link to post Share on other sites
Andre 2 Report post Posted February 5, 2017 Howsit Dave I had the same issue. The problem is that DSTV blocks rooted devices. You can install SuperSu and RootCloak from the play store. In SuperSu, disable the root user and in RootCloak add an exception for DSTV apps. Works for me. Share this post Link to post Share on other sites
Justin 206 Report post Posted February 6, 2017 There is a unroot patch for the 585 and 582 in the downloads sections This has been confirmed to work by others. Share this post Link to post Share on other sites
GiellaLouw 0 Report post Posted May 9, 2017 On 2/5/2017 at 5:03 PM, Andre said: Howsit Dave I had the same issue. The problem is that DSTV blocks rooted devices. You can install SuperSu and RootCloak from the play store. In SuperSu, disable the root user and in RootCloak add an exception for DSTV apps. Works for me. @AndreCare to share step by step how you managed to fix the problem. I have the MyGica585 and can't stream Dstv Now or Supersport. I've downloaded SuperSu and RootCloak but can't seem to get them working. Share this post Link to post Share on other sites
herman.boonzaier 0 Report post Posted May 11, 2017 On 5/9/2017 at 3:57 PM, GiellaLouw said: @AndreCare to share step by step how you managed to fix the problem. I have the MyGica585 and can't stream Dstv Now or Supersport. I've downloaded SuperSu and RootCloak but can't seem to get them working. Please I would also like a step by step Share this post Link to post Share on other sites
herman.boonzaier 0 Report post Posted May 11, 2017 On 2/6/2017 at 7:04 PM, Justin said: There is a unroot patch for the 585 and 582 in the downloads sections This has been confirmed to work by others. Can you please help me with a step by step Share this post Link to post Share on other sites
wiets 0 Report post Posted August 9, 2017 downloaded the root patch, root check confirms device is not rooted anymore. But dstv 4.3.0 app not working still shows "unexpected error occurred" when trying to play a channel. Share this post Link to post Share on other sites
Justin 206 Report post Posted August 10, 2017 On 8/9/2017 at 5:09 AM, wiets said: downloaded the root patch, root check confirms device is not rooted anymore. But dstv 4.3.0 app not working still shows "unexpected error occurred" when trying to play a channel. Please contact support@mygica.com As we are not familiar with these apps since were in North America. Share this post Link to post Share on other sites
sheldon v 0 Report post Posted September 1, 2017 where do I find unrooted update? Share this post Link to post Share on other sites
Justin 206 Report post Posted September 25, 2017 In regards to everyone's DSTV Issues Since our main set of Moderators are based in Canada & USA, including myself. we do not use DSTV. I found out this is mainly used in South Africa. I have asked for a new moderator to help support this since they are familiar with DSTV They will be joining our forum later this week and will start to respond and assist all of you that are having issues using DSTV on MyGica boxes. Thanks Justin Share this post Link to post Share on other sites
Natasha 0 Report post Posted September 28, 2017 Hi Justin, Do you know if they have come back with a fix on the DSTV Issues ????? Thanks Share this post Link to post Share on other sites
Alanw 0 Report post Posted September 28, 2017 Hoping the new moderator can help us in SA ! Looking forward to his/her response to this issue Share this post Link to post Share on other sites
MadCat 2 Report post Posted September 28, 2017 I actually don't understand the logic behind Multichoices actions for banning with DRM errors, nor have I read anything about Android TV Boxes being banned. All this does is force people onto alternative providers. Share this post Link to post Share on other sites
Justin 206 Report post Posted October 3, 2017 The new moderator is located at our office in China The whole country is on their Autumn festival this week until Oct 8th I will have them posting on here by the 10th. Share this post Link to post Share on other sites
Shahista 0 Report post Posted October 12, 2017 I had the old version of dstv 1.40.1 that was still working on my mygica 1900pro box. It was working up until last night. Today however it says that there is error playing any videos and I must make sure my device is registered. I just bought this expensive box especially for dstv now and kodi. How can I fix this problem. Is there any solution yet? Share this post Link to post Share on other sites
Grizzly21 0 Report post Posted March 21, 2018 Had the same issue with my 585. If you want DSTV Now to work you basically have to do the following: Roll back to the Firmware 4.4 KitKat Android - This will fix the unique Device ID issue. Install HidemyRoot App from Playstore or something similiar and hide the SU ID - This will Unroot your device Install older APK manually for DSTV Now - I am using version 1.39.1 at the moment. Once you have all of this it should work on your 585. The only drawback I experience with the above is Older version of Netflix Older version of Kodi The latest version for the above require Android 5.0. That being said....everything still works on Netflix so I am no to fazed about this. Share this post Link to post Share on other sites
PaulNunes 0 Report post Posted March 28, 2018 I have a 582 unrooted device. My DSTV Now app is working for Live TV but not catch up. Anyone else have this problem and how could I fix it? Share this post Link to post Share on other sites
Justin 206 Report post Posted April 3, 2018 On 3/28/2018 at 5:12 AM, PaulNunes said: I have a 582 unrooted device. My DSTV Now app is working for Live TV but not catch up. Anyone else have this problem and how could I fix it? Sounds like an issue with the DSTV app itself, since one thing (Live TV ) is working and another thing (catchup) is not Share this post Link to post Share on other sites