Jump to content
Scotie

A TV 495 Pro freezing.

Recommended Posts

12 minutes ago, TjaartS said:

Jacques --- it does the same with mine and another friend of mine. I tried different HDMI cable and HDMI ports - nothing working

I have also tried everything. While loading I can still access the settings for about 10sec. To short to try and do a hard reset. I don't know what else to do?

Share this post


Link to post
Share on other sites

I got mine back up again. Switch of internet or unplug. Do hard reset in settings menu under storage and reset. Plug in internet. It will start erasing and reload factory settings. Plug out power once done. After restart you will be able to set everything up again. 

Share this post


Link to post
Share on other sites

You need to disable auto updates for Chromecast. It seems that the Chromecast Update caused havoc. As soon as it update you will have the same problem again.

Edited by Morne Geyser

Share this post


Link to post
Share on other sites
2 hours ago, Jacques Matthee said:

Plug out powersource and in again. Should run after that. Mine is working 100% now.

I have tried this a few times, still freezing at the recommendation screen. 

Share this post


Link to post
Share on other sites

See other threads today on the support page. 

 

In short...factory hard reset without internet. Connect internet for setup and then disable auto updates for Chromecast and uninstall previous updates of it. Seems that a Chromecast update caused havoc today

Share this post


Link to post
Share on other sites

Hi.

I have a MyGica495Max and experiencing the same problem. System freezes as soon as internet is connected. Remote and cables working fine.

Has anybody got their unit going again?

Arnold.

Share this post


Link to post
Share on other sites
7 minutes ago, Arnold said:

Hi.

I have a MyGica495Max and experiencing the same problem. System freezes as soon as internet is connected. Remote and cables working fine.

Has anybody got their unit going again?

Arnold.

Got mine going again. Followed advice from Morne Geyser above. Uninstalled Chromecast updates. Thanks !

Share this post


Link to post
Share on other sites
36 minutes ago, Morne Geyser said:

See other threads today on the support page. 

 

In short...factory hard reset without internet. Connect internet for setup and then disable auto updates for Chromecast and uninstall previous updates of it. Seems that a Chromecast update caused havoc today

It worked for me. Thanks.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...