Malcolm H 0 Report post Posted November 3, 2017 Mygica TV Tuner Stick My Arcsoft TotalMedia software shows a window saying "a previously configued TV tuner is not available. The device must be reconnected or the TV tuner configuration must be modified" This happens everytime I switch on the PC. I have to unplug the stick and do a replug to clear the window then the Tuner is recognised. Another issue is that my remote is not talking to the stick - I understand you may have to pair the remote to the stick but can not find information online to do the pairing. Share this post Link to post Share on other sites
zxl 12 Report post Posted May 8, 2018 Which TV Tuner are you using? Please write to support@mygica.com for support if your remote needs to be repaired, Share this post Link to post Share on other sites