Taylar 0 Report post Posted December 30, 2017 Remote Hi, Okay so unfortunately my remote broke. I cannot find anywhere to purchase it stand-alone, and now cannot use my Media Box at all. I downloaded the app onto my iPhone, but it doesn’t find the device and the QR code won’t work. Now... the next problem is my iPhone is the hotspot for WiFi for my Media Box, so I am unsure whether this is the problem preventing the phone from finding the media box? I cannot connect it to another WiFi network because this would mean I need the remote to do this. PLEASE HELP URGENTLY! Share this post Link to post Share on other sites
Taylar 0 Report post Posted January 2, 2018 Please would someone assist???? Share this post Link to post Share on other sites
admin 19 Report post Posted January 2, 2018 any USB mouse would work in an emergency Share this post Link to post Share on other sites
Taylar 0 Report post Posted January 6, 2018 Ah great - thank you so much. I didn’t even think of that. What a relief! please still advise if I can purchase a new remote in SA, or if there is anything I can do to get the app to work? Share this post Link to post Share on other sites