Box is not reading signal from router

[DLH 1]

Box is not reading signal from router

It appears blocked?  I have crossed references with other boxes...they seem to work.  Changed cable...they seem to work.  BUT, at back of router, orange light...not green???

[MyGica Support 49]

Hi there, 

 

is the router showing in the wifi list? 

Please give any more info on what you see