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Black Screen - No Recovery screen available

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Black Screen - No Recovery screen available

Hello

I updated my MyGica AVT495Max TV box to the firmware that was listed on your MyGica website "update_MyGica_GTA_ATV495Max_enjoytv_7.1_20181009"

After the unit flashed the system it rebooted and all I get now is a blank/Black screen. I have tried pressing the reset button at the back until the blue light comes on and then releasing it and I have tried holding in the reset button for 15sec but still I am unable to get to a recovery screen. 

I managed to find another firmware through Syntech "update_MyGica_Syntech_ATV495Max_enjoytv_7.1_20190513" but I am now unable to flash anything as I cannot see anything.

Can anyone who has knowledge of how to rectify this please assist

Thank you

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