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495x HDR

ATV495X HDR android 6.0 tv Box I am trying to upgrade my system but it does not matter what I do it will not upgrade. I have had it for a few years and it never would let me upgrade. I figured by now there has to be one available.   I downloaded the latest.

There is NOT an upgrade for my unit it is a 495x HDR. 

I have contacted customer service countless times and they will not get back to me at all.

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