Hi so I returned the device and got a new one ,it does the exact same thing when I switch on the ATV 329x after shutting down I need to remove the USB dongle and reinsert it for the kr41 Remote to work
Is this not maybe a software issue ?
Hope you can find a solution for me as I love this device
PS I have reset the device to factory settings and it does the same
Also note that it is intermittent sometimes I can boot the device and the remote will work without removing the dongle but most times I have to remove and reinsert