Spoke to someone in support and I was advised that since it is a brand new unit it needs to first update the installed apps and this could take up to 1 hour so I will report back.
Hello
I have just purchased and received a brand new ATV495max and after setting it up, when I go into Google play and find an app that I want to install, I click "install" and then all I get is the spinning circle and it eventually hangs. I tried this with many different apps and same results.
Any idea what could be going on? (I called support and it goes to voicemail).
thanks !