Ricco

On 4/11/2017 at 0:15 PM, Justin said:

The update is as follows.

At first we thought it was wide spread on 1900AC and 1800E, but now after spending a lot of time on this, it is mainly only the 1800E.

The issue we are having is the 1800E uses a different chipset then the 1900AC and also a different PCBA Layout, including the power layout.
This is basically what is causing the issue, we had something similar on the 1900 PRO and 495 PRO, but were able to fix it.

However, the 1800E chipset is very similar to the one in the 1900AC that is why 5.1 works, but just has a standby issue.

We are trying to figure out how to fix the power issue without affecting the 1900AC at the same time.

I realize this is obviously a problem, as electronics should turn on/off without issue, and I am not ignoring it at all and I have never been silent on the issue either.

 

So that is the current update for now.

 

P.S. - I know this is not normally what people do with electronics, but you can just leave the box on 24/7, and do the occasional reboot.  Personally I haven't turned off my box in about 6 months, I just do reboots from time to time.  This will temporarily solve the standby issue for now.

So you did not fix the standby issue and i am sorry i do not think you will ever do fix it . Please stop giving us false hope. It is unfortunate but i think we should all move on. 

20 hours ago, Frankie said:

I called tech support about the standby issue on android 5.1 for 1800e, and he said they're going to do an over the air update for it but doesn't know when. Don't know any specifics beyond what he said. I imagine they'll give an update through this thread soon, and hopefully the issue won't take too long to resolve. A detailed update on this would be great!

Lol am sorry but don't put your hopes up this issue will never be fixed and they will give you those run around answers as long as they can.