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admin

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Everything posted by admin

  1. admin

    Won't move past language set up

    We Aim To Please
  2. admin

    Won't move past language set up

    well at least request a wireless remote for your troubles? http://www.mygica.tv/remotes.php?model=KR-303
  3. admin

    Won't move past language set up

    Yes, I agree - usually pin somewhere, like I feel bad, maybe MyGica can upgrade your remote?
  4. admin

    Won't move past language set up

    This is your choice, I believe the answer is much simpler, but since I am only a paper pusher here, I do not have all the answers ( I have had my box reset)
  5. admin

    Won't move past language set up

    Yes, if we were neighbors I just give you my box
  6. admin

    Won't move past language set up

    OK, last try till the pros chime in (your unit is fully warrantied so no worries) I just asked the engineers how to factory reset the device
  7. admin

    Won't move past language set up

    if the computer mouse is attached to the box, this should function immediately - you can try the other USB port to see if it stimulates the USB as it is hot swap
  8. admin

    Won't move past language set up

    Exactly, can you remove the current Bluetooth Device? (using the computer mouse)
  9. admin

    Won't move past language set up

    OK, so it looks like a configuration issue - can you have a look around and see if you can find the Bluetooth settings and see if your remote is already paired?
  10. admin

    Won't move past language set up

    Wireless works great for these boxes, my concern is there may be things updating in the background, so i am trying to diagnose the issue fro your particular setup - I have also asked for help on this issue, so hang in there
  11. admin

    Won't move past language set up

    is the mouse you are using a wireless mouse or old fashioned?
  12. admin

    Won't move past language set up

    Are you plugging directly into the internet? i.e. Network Cable?
  13. admin

    Won't move past language set up

    There can be delays due to updates that seem like forever, has this box ever had internet connection?
  14. admin

    Won't move past language set up

    so you are not using a computer mouse at this point?
  15. admin

    Won't move past language set up

    Please remove the power supply and reboot
  16. admin

    Won't move past language set up

    OK, is it connected to the ATV 495 Max's USB port? (you will have to remove the cover)
  17. admin

    Won't move past language set up

    Do you have a computer mouse handy?
  18. admin

    Pairing the remote

    Plug the PC mouse into the port on the MyGica ATV495Max, you will have to remove the cover as shown here:
  19. admin

    Pairing the remote

    The remote may already be paired...you may need to use a regular computer mouse to navigate the menu and remove the Bluetooth paired device, then try again, also make sure the device is close to the remote when paring
  20. admin

    Whats the Difference 495X HDR vs 495 Pro HDR ?

    1 GIG useful memory
  21. This will depend on the size of your antenna and location, here is a list of possibilities, just enter your location https://nocable.org/
  22. admin

    After upgrading ATV-329X to Android 7.1

    if you go into settings, there is more than one English setting
  23. admin

    After upgrading ATV-329X to Android 7.1

    hmmm, i wonder what the language settings are for his device?
  24. admin

    Getting Started Remote Sticky

    Getting Started Remote Sticky *please note that remote control Bluetooth paring is automatic, just make sure your ATV 195X is on and click any button on the remote. Time to pair the device will vary taking up to 10 minutes. While in pairing mode the L.E.D. will flash on the remote control.
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