Jump to content

admin

Administrators
  • Content Count

    172
  • Joined

  • Last visited

  • Days Won

    10

Everything posted by admin

  1. admin

    Remote

    which box model?
  2. admin

    Choosing a language

    Hey Fred, thank you for all your effort - these new Android TV boxes are actually very fun once you get them set up - I had experienced exactly the same thing navigating the menu after the remote had first paired - a tip I may offer is to have your remote within inches when pairing the device...
  3. admin

    Downgrade 329x?

    I sent a message to someone more technical - they do not work on the weekends so it may be a day or so for a reply
  4. admin

    Downgrade 329x?

    did you try the 6.0 found here: http://mygicasupport.com/index.php?/files/category/18-atv-195x-atv-329/
  5. admin

    Downgrade 329x?

    Did you try factory reset?
  6. admin

    A TV 495 Pro freezing.

    did you pair the remote? http://wiki.mygica.tv/index.php?title=Kr41-RemotePair
  7. I saw that you posted in the ATV 1900Pro section - can you confirm what you mouse looks like?
  8. is the remote paired with the USB receiver? and or tried fresh batteries? http://wiki.mygica.tv/index.php?title=Kr41-RemotePair
  9. admin

    Won't move past language set up

    there is a cover that is removable for access to the USB ports
  10. admin

    The Scotsman

    the button on top right is the mouse button, once selected use the arrows to navigate manual is here: http://www.mygica.tv/manuals.php?model=ATV-329X
  11. admin

    The Scotsman

    did you plug in the USB receiver?
  12. admin

    Won't move past language set up

    We Aim To Please
  13. admin

    Won't move past language set up

    well at least request a wireless remote for your troubles? http://www.mygica.tv/remotes.php?model=KR-303
  14. admin

    Won't move past language set up

    Yes, I agree - usually pin somewhere, like I feel bad, maybe MyGica can upgrade your remote?
  15. admin

    Won't move past language set up

    This is your choice, I believe the answer is much simpler, but since I am only a paper pusher here, I do not have all the answers ( I have had my box reset)
  16. admin

    Won't move past language set up

    Yes, if we were neighbors I just give you my box
  17. admin

    Won't move past language set up

    OK, last try till the pros chime in (your unit is fully warrantied so no worries) I just asked the engineers how to factory reset the device
  18. admin

    Won't move past language set up

    if the computer mouse is attached to the box, this should function immediately - you can try the other USB port to see if it stimulates the USB as it is hot swap
  19. admin

    Won't move past language set up

    Exactly, can you remove the current Bluetooth Device? (using the computer mouse)
  20. admin

    Won't move past language set up

    OK, so it looks like a configuration issue - can you have a look around and see if you can find the Bluetooth settings and see if your remote is already paired?
  21. admin

    Won't move past language set up

    Wireless works great for these boxes, my concern is there may be things updating in the background, so i am trying to diagnose the issue fro your particular setup - I have also asked for help on this issue, so hang in there
  22. admin

    Won't move past language set up

    is the mouse you are using a wireless mouse or old fashioned?
  23. admin

    Won't move past language set up

    Are you plugging directly into the internet? i.e. Network Cable?
  24. admin

    Won't move past language set up

    There can be delays due to updates that seem like forever, has this box ever had internet connection?
×