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admin last won the day on April 15 2019

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  1. I looked up your email in our system and nothing to be found. maybe your emailing the wrong MyGica website. try going here http://www.mygica.tv/help/open.php
  2. it looks like the buzztv staff solved your problem.
  3. HD Interface: Supports Internal 2.5" SATA HD up to 2TB according to the specs on the back of the packaging
  4. admin


    Could you provide the version of the app currently installed? Did you upgrade? Can you install the previous version?
  5. I don't sell anything - I shared a link with you - you may use that version of Netflix on the ATV 495Max - MyGica, Google(Android) and Netflix are separate entities. The issue is Netflix and distribution of "versions" of their software. If you are unhappy with your purchase please see the company that sold it to you.
  6. Maybe contact Netflix and ask them why they are holding back distribution of their software...MyGica has met with Netflix and they have their own set of rules...ergo, nothing MyGica does can influence the situation, perhaps some push-back from consumers will help.... "you can download the latest compatible Netflix app here." https://help.netflix.com/en/node/57688
  7. Hey Fred, thank you for all your effort - these new Android TV boxes are actually very fun once you get them set up - I had experienced exactly the same thing navigating the menu after the remote had first paired - a tip I may offer is to have your remote within inches when pairing the device...
  8. admin

    Downgrade 329x?

    I sent a message to someone more technical - they do not work on the weekends so it may be a day or so for a reply
  9. admin

    Downgrade 329x?

    did you try the 6.0 found here: http://mygicasupport.com/index.php?/files/category/18-atv-195x-atv-329/
  10. admin

    Downgrade 329x?

    Did you try factory reset?
  11. did you pair the remote? http://wiki.mygica.tv/index.php?title=Kr41-RemotePair
  12. I saw that you posted in the ATV 1900Pro section - can you confirm what you mouse looks like?
  13. is the remote paired with the USB receiver? and or tried fresh batteries? http://wiki.mygica.tv/index.php?title=Kr41-RemotePair
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