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admin last won the day on April 15 2019

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  1. I looked up your email in our system and nothing to be found. maybe your emailing the wrong MyGica website. try going here http://www.mygica.tv/help/open.php
  2. it looks like the buzztv staff solved your problem.
  3. I don't sell anything - I shared a link with you - you may use that version of Netflix on the ATV 495Max - MyGica, Google(Android) and Netflix are separate entities. The issue is Netflix and distribution of "versions" of their software. If you are unhappy with your purchase please see the company that sold it to you.
  4. Maybe contact Netflix and ask them why they are holding back distribution of their software...MyGica has met with Netflix and they have their own set of rules...ergo, nothing MyGica does can influence the situation, perhaps some push-back from consumers will help.... "you can download the latest compatible Netflix app here." https://help.netflix.com/en/node/57688
  5. admin

    Downgrade 329x?

    I sent a message to someone more technical - they do not work on the weekends so it may be a day or so for a reply
  6. admin

    Downgrade 329x?

    did you try the 6.0 found here: http://mygicasupport.com/index.php?/files/category/18-atv-195x-atv-329/
  7. admin

    Downgrade 329x?

    Did you try factory reset?
  8. did you pair the remote? http://wiki.mygica.tv/index.php?title=Kr41-RemotePair
  9. admin

    Pairing the remote

    Plug the PC mouse into the port on the MyGica ATV495Max, you will have to remove the cover as shown here:
  10. admin

    Pairing the remote

    The remote may already be paired...you may need to use a regular computer mouse to navigate the menu and remove the Bluetooth paired device, then try again, also make sure the device is close to the remote when paring
  11. sounds like you need to pair the remote http://wiki.mygica.tv/index.php?title=Kr41-RemotePair
  12. Well, thanks for being a loyal MyGica customer
  13. I am sorry to hear about your experience. We worked hard on the North American release of this Android 7.X device. As I understand it, the coders are working on this particular bug. Since Android is open source, you may find apps in lots of locations on the web, try searching "app depository" on Google, Thanks!
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