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Found 13 results

  1. ATV495Pro —Switching from TV to Netflix Finished watch tv and now want to watch Netflix, try to load app and constantly get error messages, “Can not load” “Problem with playback” and no matter how many times I exit and go back in, the messages will continue until I shut the box down. Netflix is working fine on my laptop, phone, and through my blueray player so why does it not work on this box! Same if I try to go back to tv... won’t load... have to shut down box and restart. Anyone have any clue why this box is more trouble than it’s worth? *playback is on the auto/low setting *tv app is STB EMU Pro *everything works fine on my other tv which has a cheaper android box
  2. Kelly goldsworthy

    Netflix scrolling issues

    Netflix scrolling issues Despite reading through all the threads, I still cant figure out how to fix my scrolling issues with Netflix. I cannot scroll down the main menu, or through episode lists. Generally the standard mygica remote is terrible. I tried using a wireless mouse - cant get that to work either. The keyboard is fine, but not the mouse. Please help. I have a Mygica 495 Pro
  3. 1960 update Netflix not working Since the update on my ATV 1960 box, Netflix does not load any videos. Netflix opens on my account but when selecting a video message appears saying there is a problem displaying the video (1.2) The error code might be 1.2?? I have powered the device down and rebooted . YouTube works ... not netflix. Cleared the cache on the Netflix app but to no avail. Can anyone help please?
  4. smittyoban

    Cant scroll in netflix app

    Can scroll in netflix app even after all the updates when i use netflix app if the show has multiple episodes that cant fit on the screen i cant scroll down to see anything else. i can on the main screen or in kodi but for some reason in netflix if something doesnt display entirely on one screen i cant access anything below that. any ideas?? Thanks
  5. Sturt

    Atv 582 netflix

    Atv 582 netflix Hi. I bought one of these about a year ago. Plugged it into my tv and had a little play with it. Just entered wifi password ready to use. Next day would not work. Some time later took it back to shop and tried it on their tv and it worked. Tried it on my tv at home and still did not work. My chrome cast works fine on the tv. Anyway. Now have a different tv it seems to work on. Well every thing i have tried except for the Netflix, which is the main thing i want. Net flix comes up but keeps telling me i have wrong email or password. Which i don't as checked on my computer. I did eventually get it to accept it but as soon as i try to watch something it then wants me to log in again but again can't. Looking on the internet it seems a lot of people have problems on netflix on their mygica. Please how do i fix this. Thanks. Mike
  6. Remote Down Botton not working on Netflix and Youtube apps I am not sure if this is the fault of the apps or the remote, when I press down to move through the selections nothing happens. Is there something I am missing in the remote setup?
  7. Netflix not available for ATV582 now what? I had to reset my mygica device. When i re installed it i was unable to update netflix as the new version is not compatible with the device. What should we do now?
  8. Netflix not supported - Error 5.2 I have installed Netflix on my ATV 329x from Google Play. Worked OK for about 2 days, then I started getting message boxes at the beginning of a streaming saying: "There is a problem with playing this video (5.2)". I went to the Netflix website, did every troubleshooting steps they suggest (twice). Nothing worked. I opened a chat with a representative, and she finally said that MyGica devices are not supported by Netflix. She then prompted me with a link to a list of all the supported devices and, sure enough, MyGica was not one of them. Do you think MyGica could work something out with Netflix ? After all, it's only the most popular movie and TV app on the Web. I'm really thinking about returning my unit.
  9. obi wan kenobi

    [Problem] ATV495 and Netflix issue

    [Problem] Netflix Hi all, im new over here. I have a problem with my ATV495; by mistake I've uninstalled the version of Netflix that's came with my device and now I can't reinstall it, and i've tried already much things but none worked. Anybody can help me? What version exactly I must download to make ir working properly in my ATV495? There's any other wat to fix this? Thank you all in advance!
  10. Tina

    ATV600 MYGICA

    ATV600 MYGICA Anyone know why Netflix is showing as installed from Netflix, but is NOT on the MYGICA device? A week ago, I was able to watch Netflix, now, I keep getting bounced to install the app on my Android or Tablet with no success. I contacted Netflix tech support with no success. Help!
  11. Sound cuts out when launching netflix Hi, first time post here. I have read a few people talking about issues with sound cutting out, but they were talking about units that were pre 190pro and I did see that the issue was to be resolved potentially with the 1900pro. The issue is, I have the unit sound output via optical. That is fine for Kodi use but when I launch Netflix, I get no sound, this will continue if I exit Netflix and use kodi. The only way around is to reboot. Is there a fix for this? If not in the box config itself can I get an hdmi splitter and then send one split to the tv and convert the other to optical that will work? All this because my receiver does not accept HDMI. thanks in advance.
  12. Dear Friends, I am thinking to buy ATV585 here in Argentina. By the way, before that, I have a couple of questions: 1) ATV585 is able to decode Dolby Digital, DTS, etc via HDMI cable? Idea is to connect ATV585 to my AV amplifier via HDMI (and then to the 50" FullHD TV 1920x1080). Is this device pass-though all decoded sounds via HDMI? 2) Is this ATV585 tv-box approved for Netflix to show 1080p programs or stay @ 720p? Thank you for your answer and I wish you a lovely day! Massimo
  13. Hi I just purchased the ATV-495pro and would like to know how to get Netflix to play with 5.1 audio. I have updated Netflix to the latest version but I think this is the android phone version. How do I get the TV app version installed and play HD and 5.1 audio? The only reason I bought a new Mygica is for 5.1 audio with Netflix. My old atv-582 was not able to do this. Do I need to set something in Kodi? Do I need to get an addon in Kodi for Netflix or should everything work with the Netflix that came with the unit? I cannot find settings in Netflix. I do have my Netflix working fine with my Xbox with 5.1 audio on the same TV. I have HDMI set to passthrough and 2.0 stereo on Kodi. My movies in Kodi play fine with 5.1 audio. Please someone help me. Thanks
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