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YVRNJB

Can't log in to google play store

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YVRNJB    0
Can't log in to google play store

I recently did an upgrade to lollipop on my 1800E.

Everything seems to work except I can't log in to the google play store.

I am entering my email address an password correctly.

I am getting the message, "your username and password don't match. Try again."

I tried a number of times and no luck. I even tried entering the email and password extremely slow to make sure I was entering it correctly and still nothing.

Anybody else having this problem?

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meagain    6

Go into apps in your settings and clear your cache and force close the app then  reopen it and try putting your info in again. See if that works.

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YVRNJB    0

I just tried that. It didn't work.

It doesn't make sense. It stopped letting me log in after i did a factory reset yesterday.

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Justin    155

Just curious if you tried this

Have you tried creating a new account instead of using your own account?

I know you would want to use your own account
I am just wondering if creating a new account would work at all.

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YVRNJB    0

So magically it worked on about the 10th try. No idea why it decided to work.

I have a new problem now with the same 1800E.

It was working perfectly fine now it doesn't want to good past the "MyGica Seeing is Believing" screen.

I have to pull the power cord to reboot it. I've tried 5 times and it still won't boot past that screen. I've left it for about 30 minutes to see if it will finish booting up with no success.

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Justin    155
On 8/8/2017 at 9:19 PM, YVRNJB said:

So magically it worked on about the 10th try. No idea why it decided to work.

I have a new problem now with the same 1800E.

It was working perfectly fine now it doesn't want to good past the "MyGica Seeing is Believing" screen.

I have to pull the power cord to reboot it. I've tried 5 times and it still won't boot past that screen. I've left it for about 30 minutes to see if it will finish booting up with no success.

I responded to this same question you posted on a different thread.

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