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USB capture has sound issue

HDMI video and audio pass through  to TV beautifully.  However, when I add USB flash drive to capture what is going from source to TV and then play on PC, the USB flash drive made from the device  has good video, but the sound is distorted.  It it has a loud clicking noise.  Is there something wrong with my HD Cap X Full HD Video Capture Box?   I've contacted support twice with 2 questions and still haven't received a reply.  Please advise.

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Sorry  for the late reply. I've just taken over answering this section.  Our other moderators have repiled another similar topic you released. Should any further questions, please contact us again.

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