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Moataz

OS update

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OS update

Hi, 

I bought my TV box in Europe ATV 185 when I tried to install the the update, i used the files for ATV 585 as it was advised that they run the same OS. Now after the update the TV box is stuck at the homepage and I can not select any option or reset or do anything. Simply stuck and not allowing me to do anything. Can you please help? 

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10 hours ago, Moataz said:

OS update

Hi, 

I bought my TV box in Europe ATV 185 when I tried to install the the update, i used the files for ATV 585 as it was advised that they run the same OS. Now after the update the TV box is stuck at the homepage and I can not select any option or reset or do anything. Simply stuck and not allowing me to do anything. Can you please help? 

The 185 you have

Is it branded MyGica?

Or something different?

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15 hours ago, Moataz said:

Branded MyGica 

I think the issue here is the remote that came with the 185 is a different IR Code

Are you using an IR Remote + IR Cable to use the 185?

 

If you can, try hooking up a USB mouse or Keyboard and see if that works instead.

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