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Chris123

mygica atv495max

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mygica atv495max

Good day

I just bought a MyGica ATV495MAX. The remote that came with the unit is not working at all. When I press any button no light is working. When I remove the batteries they are very hot.

The remote seems to be damaged. Now my questions, I bought the Mygica KR303 remote. Will this work 100% with my unit? Will the ON/OFF button also work?

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On 11/7/2018 at 9:52 AM, Chris123 said:

mygica atv495max

Good day

I just bought a MyGica ATV495MAX. The remote that came with the unit is not working at all. When I press any button no light is working. When I remove the batteries they are very hot.

The remote seems to be damaged. Now my questions, I bought the Mygica KR303 remote. Will this work 100% with my unit? Will the ON/OFF button also work?

Hi there, 

that sure doesn’t seem right with the remote. You will either want to exchange or contact the warranty team for replacement. 

The 303 will work just fine. I’ll admit that I haven’t tried to power button to see if it works, but it should. 

Let me know what you would like to do and we will help out. 

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