bkwashby

On 8/21/2017 at 1:27 PM, Justin said:

We were finally able to reproduce this issue, and are working to fix it.

I do not have a date yet for a Firmware update, but will keep you posted.

On 10/26/2017 at 10:32 AM, kripstoe said:

ETA?

Hey Justin

Any idea when the new update is getting released yet?

9 hours ago, Pc Shop Sudbury said:

I found if you do a fresh factory reinstall ( factory firmware, pinhole, ect)  then do the upgrade the 5.1 fw will work fine.  does run slower but it is a better than buy a new box in some cases.  

Ya that's how I got it to install, had to do a factory reset first then it would install but it would still freeze when I plugged in a usb hard drive to watch videos or if I was trying to scroll the app page intermittently.

Tried putting this on my parents ATV600, nothing but problems. First it took a hand full of times just to get it to install because it would freeze in the middle of the installation. Once I finally got it to install it would freeze if I tried plugging in a USB hard drive also it would freeze if I was using my KR301 remote to navigate the app page.

On 9/16/2017 at 11:19 PM, Memphisfaith said:

Argh! I have the 600 and I don't even have a pinhole to reset. 

This is such a pain!

The pin hole is on the bottom of the box.

Hey Justin

I asked back around the beginning of Aug and don't think you got back to me; just wondering when this will be out of beta and out as a full version?

Bryan

On 7/31/2017 at 0:34 PM, Justin said:

Both models use the same Firmware.

Once you take the latest V1.30 Firmware update, you will see we changed the name of it to MyGica S905

Hey Justin

Just wondering when the next firmware is going to be released. Tired of having to restart my box to get sound back every time I want to use another app after watching a video with AC3 on kodi.

How long till this is out of beta and released as a full version for the 1800E?

16 hours ago, FudgeTech said:

I followed both types of upgrade and keep getting the same screen as Silvervan1986. When I select EXT , sdcard, the next screen where I am supposed to choose the upgrade file has no file listed. only the option ../ to go back.

From the Upgrade app I select Local and then the .img file and yes to reboot. I see the android for 2-3 seconds then it drops to the same screen as above with error:

Opening update package
--Secure Check...:
Secure check failed.
Installation aborted.
OTA Failed! Please power off the device to keep it in this state and file a bug report!
Formatting /cache...

 

Please advise what to do next? I'm hoping this update will stop Netflix from video freezing. This is the only device having the problem in my home.

Chris.

I had the same problem so all I did was go back to the recovery screen and took the SD card out and recopied the files to it. When I put the SD card back in the files showed up.

On 4/1/2017 at 9:29 PM, bkwashby said:

Hey Justin

I just got the 1900PRO and it came loaded with firmware date back in Oct 2016 with Kodi16.1. I tried playing some of my .mp4 movies off my usb hard drive through Kodi and the audio cuts out for a split second every 15 seconds. Very annoying. All the settings are the same as I had them on my 1800E running Android 5.1 and Kodi16.1 and the HDMI set to passthrough and my 1800E played those same files smooth as glass. So I tried running this Jan 30 FW which has the Mar 24 update and it comes with Kodi17.1 on it and when I try to play the same .mp4 movies there's no audio at all. The audio issue with Kodi16.1 on this box, could it be because 16.1 is a 32bit program and the box is 64bit? Cause otherwise it would have to be a Firmware issue because 16.1 works fine on my 1800E with Lollipop 5.1. The issue with Kodi 17.1 I don't know what to think cause the HDMI passthrough doesn't work on my 1800E or the 1900PRO.

Bryan

Hey Justin

Well I was able to get the passthrough in Kodi 17.1 working so you can disregard my last message. Kind of curious why if this box is a 64 bit box why it only recognizes the 32 bit install file for Kodi and not the 64 bit install file for Kodi. Just something I noticed while trying to work out my passthough issue because I tried manually installing Kodi a bunch of times. Something else I noticed about this box is if you have a hdd installed in the box while having hdd's plugged into the usb ports, the unit will reboot a bunch of times on it's own sometimes because it has a hard time figuring out what port each hdd is supposed to be assigned too. Doesn't reboot on it's own anymore since I removed the internal hdd.

Bryan

Hey Justin

I just got the 1900PRO and it came loaded with firmware date back in Oct 2016 with Kodi16.1. I tried playing some of my .mp4 movies off my usb hard drive through Kodi and the audio cuts out for a split second every 15 seconds. Very annoying. All the settings are the same as I had them on my 1800E running Android 5.1 and Kodi16.1 and the HDMI set to passthrough and my 1800E played those same files smooth as glass. So I tried running this Jan 30 FW which has the Mar 24 update and it comes with Kodi17.1 on it and when I try to play the same .mp4 movies there's no audio at all. The audio issue with Kodi16.1 on this box, could it be because 16.1 is a 32bit program and the box is 64bit? Cause otherwise it would have to be a Firmware issue because 16.1 works fine on my 1800E with Lollipop 5.1. The issue with Kodi 17.1 I don't know what to think cause the HDMI passthrough doesn't work on my 1800E or the 1900PRO.

Bryan

On 3/31/2017 at 5:29 PM, silvervan1986 said:

Hi when I follow the steps to update my 1900PRO with the lastest s/w via the method of holding reset button, plugging in the power, and waiting for the Android guy to show up after 15 seconds I don't see that.

What I get is a menu to select items.

To upgrade the box what item do I select? See the picture I took of my TV when I did this. It is waiting for an adb sideload command.

Unzip the update file and put the 7 files on a blank sd card. Put the card in the box and get to that reset screen again and select "apply update from EXT" then select external storage or sd card then select the file that has a .img on the end of it. The box will run the update and when its done it will be back to the main menu again then just select "reboot system now" and you're done.