Whynot!

Here is a photo of the screen I got.

Good evening,

I tried to perform the update tonight, following the instructions provided. When I plugged back the power cord, while holding the Reset button for at least 15 seconds, the Lollipop picture appeared, followed by a DOS window, where I was ask to take action. My options were something like this:

Reboot system now

Apply update from EXT

apply update from cache 

apply update from Data

wipe data/factory reset

wipe cache partition

burn the keys

can anyone tell me what I should do from here?

Support would be greatly appreciated!

Thanks a lot.

Hello. I downloaded the new firmware and copy on a micro SD as explained.  Now I feel a little cold about doing the update. Most of the latest comments posted here are about bricked devices after doing it and it's been a while since a response had been posted from the support team. Is there anything that can be done if the device gets bricked? Thanks in advance.