Pratisha 0 Report post Posted April 5, 2018 Help, MyGica has no power Hi. I am very illiterate when it comes to any electronic device. Bought MyGica just over a year ago and the other day whilst watching a movie it just died on me. I thought maybe it overheated because I keep getting it freezing on me and making a funny sound when it freezes but this time the power went off and its been a few days and it has not come on. Nothing in the power outlet has blown as other devices plugged in are working. What can the issue be and how do I resolve it? Share this post Link to post Share on other sites
Justin 206 Report post Posted April 6, 2018 On 4/5/2018 at 9:54 AM, Pratisha said: Help, MyGica has no power Hi. I am very illiterate when it comes to any electronic device. Bought MyGica just over a year ago and the other day whilst watching a movie it just died on me. I thought maybe it overheated because I keep getting it freezing on me and making a funny sound when it freezes but this time the power went off and its been a few days and it has not come on. Nothing in the power outlet has blown as other devices plugged in are working. What can the issue be and how do I resolve it? Sounds like the unit has died Please submit the unit for warranty Please go to http://mygica.tv/help Please note we only service units purchased within North America on the ticket system pasted above We're not capable of servicing the unit if you purchased it from South Africa for example Share this post Link to post Share on other sites