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amyisawessome

All apps keep crashing on 585

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All apps keep crashing on 585

Hi guys, 

 

My father has given me a 585 to use. I loaded my Gmail account onto it, along with expressvpn and Netflix, I deleted some of the apps my father had on there. 

Now whenever I open an app it closes instantly or waits about 45 seconds and then closes. With Netflix it will just close whatever I'm watching and go back to the preview screens. 

It's connected via wifi to the internet and I've tried changing connections and the problem persists. 

It's running 4.4 android and a kernel version of 3. Something. 

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Hi there

im sorry that this is happening to you. The 585 is a few years old now and may be having trouble running lots of applications at the same time. 

If you go into settings, you can factory reset the device which will reinstall the operating system and clear out everything that was done to it prior to it being given to you. 

This would be the best starting place in diagnosing if this was just an overloaded system, or if there are any more problems. 

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