Justin

On 8/16/2017 at 9:30 AM, bkwashby said:

Hey Justin

Just wondering when the next firmware is going to be released. Tired of having to restart my box to get sound back every time I want to use another app after watching a video with AC3 on kodi.

We were finally able to reproduce this issue, and are working to fix it.

I do not have a date yet for a Firmware update, but will keep you posted.

6 hours ago, nonothing said:

Netflix glitches every few seconds and no wifi has definitely got to be fixed.  Also to stop support of a 3-year-old box is not acceptable for $200 premium box if you guys want people to purchase your products you have to do better at addressing software issues or you will go the way of the DODO bird.

Wifi coming out of standby we are testing a fix for it now.
Once ready, we will release it.

Netflix we currently cannot reproduce it, so will continue to try.


And we haven't stopped support, we have just stopped it at Android 5.1 since we cannot go to a newer Android version since its not possible.

8 hours ago, Parreiradiego said:

Any news? When you think we're going to have it?

If you are referring to 586 Android 5.1 Firmware with DTV Player
I  do not know at this time.

46 minutes ago, hal2017 said:

I just received my 1900Pro and am having a few problems, so I came to the downloads page to see if I had the latest software.

I checked the About page and see the model is designated as 495Pro, Version 5.1.1, Build V001M901_20161013

The exterior label says 1900Pro, why does it say 495Pro in the settings?

 

 

Both models use the same Firmware.

Once you take the latest V1.30 Firmware update, you will see we changed the name of it to MyGica S905

Ok glad it worked

16 hours ago, Roger Simpson said:

I was just wondering if I forgot to do something.

Your statement that Android 6 is never going to be available is what I was looking for. The lifecycle of these is quite short.

The S802 + S805 and S812 came out in 2014 from Amlogic.

They generally start with one OS, in this case was Android 4.4 and do one OS upgrade, which in this case was 5.1 with an Alpha version of 5.0 as well, but they moved to 5.1 since it worked out a lot of bugs.

If you are using Android for a set top box, there is almost no difference between Android 5.1 and 6.0 in terms of the changelist.
Majority of the changes were for Mobile phones.

16 hours ago, Roger Simpson said:

I installed this on an ATV380 two weeks ago now.

Kodi's GUI is responsive but playback is inconsistent - it either lags and/or skips and/or freezes for a few seconds 3 to 5. I have that on movies on remote CIFS, streams for an HDhomerun box on the same LAN which has been working fine for a long time and other sources as well. There is no issue with these sources on a traditional PC running Kodi.

It is not unusable but it feels like something, somewhere is under specs for Kodi 17 as a player.

Netflix works fine so as youtube.

I was wondering what is missing for you to release this and whether 5.5.1 will be the last release or whether a 6.0 could work.

Anything I should do to help troubleshoot?

Not sure what you mean by what is missing?

This will more then likely be the last 5.1 release for all of our old models
We will fix the coming of out standby wifi issue, but that will probably be the last update to the firmware we released last month.

Android 6 will never be available for these models, as AMlogic ended support for the S805/S802/S812 Chipsets at Android 5.1

On 7/19/2017 at 0:13 AM, csho88 said:

I have downloaded and installed this version (5.1) on my 582. I found that the system ran very slowly and could sometimes waiting up to a couple minutes when switching from one app to another one.  Is there any way I could revert back to the previous version?  I have tried downloading the factory kitkat version into a micro SD card and put it into the 582 box and reboot. I then used the software update app and tried Local update to select the file from SD but I could not see the file at all.  I tried this many times and still could not see the firmware file.  

Please suggest a solution. Thanks.

When in local update

Press the 3 lined menu button 10+ times and the file will appear.
I am not 100% sure you can downgrade to 4.4 this way though

I would suggest the factory files instead.

On 7/12/2017 at 0:55 AM, PhoenixIce said:

@Justin, curious if this version with Kodi 17.3 has the audio passthrough fixed in it?  Currently I use Kodi 16.1 and MyGica Media Center 17.0, but the passthrough for local files when they have DTS or 5.1 audio only properly works on Kodi 16.1.  It would just keep switching back and forth every second on anything 17+ that I tried previously.  My understanding was that this was something to do with the Android audio APIs needing to be updated.

Unit is 1800E.

If the issue is due to Android audio apis needing to be updated, then we wont be able to fix that
Amlogic no longer supports the SDK for the version of Android 5.1 for the S805/S812/S802 chipsets.

We are having a very hard time making DTV player work on Android 5.1 for the 586  because 5.1 is a huge RAM user

Just now, Diegote said:

Yes, same problem.

The 586 uses a different Wifi Module then the 585/600, so that must be the issue.

Will have to see if this can be fixed or not.

3 hours ago, rbhalla said:

Hello Guys,

Can ATV1200 be upgraded to Lollipop? If so, can someone please point me to the file?

Thank you kindly.

Support for the ATV 1200 stopped at Android 4.2

You will not find anything higher then 4.2 for this model.

Just now, Diegote said:

any help about the wifi problem? I have the same device.

Have you tried a different Wifi channel setting on your router?

17 hours ago, Parreiradiego said:

Hi i update my divice 586 dtv with this firmware to have android 5.1 but when this finish i cant see who dtv is working. I cant see any digital tv channel! Can you please help me? The 4.4 have a lot of problems and i want to use this new ones

This version of 5.1 does not have support for the DTV player, that is why you cannot see it when you install it onto your 586

On 7/8/2017 at 2:57 PM, Gramler said:

Mmm.  That is disconcerting.  I have only had mine since late last year

 

When was this model pulled from the market?

We stopped selling this model to all of our sellers and distributors over 12 months ago in North America

I know one of the sellers in South Africa though are still selling them.

18 hours ago, dxn131 said:

Good day.

After downloading this latest Beta version "MyGica_1900AC/1800/582/380_Android_5.1_20170612 1.0.0" as you recommended, and installed it on my 1800e. Every thing works perfectly.

However, when it came to install 'EDITED BY JUSTIN, WE DONT POST THIRD PARTY LINKS', an error message popped up said that it cannot connect to the host server. But, I saved it any way. Hence, I enabled 'Unknown Source' in order to install third party apt. Next, I tried to install a couple of addons zip files in the 'Fusion' folder. But, no matter how many times I clicked on the 'Fusion' folder, it did not open up the folder, and finally, another error message came up saying that "it cannot connect to the server"????.

Is there any suggestions to fix the connection to the host server issue? It seems that I cannot install anything in Kodi Krypton 17.3 which came with the install package.

Regards

When you get a message like "Cannot connect to the host server" it generally means that URL does not work or exist.

Try typing the same URL into your web browser on your computer or phone, you will see what I mean.

14 hours ago, Diegote said:

I have problems with the wifi, anyone else?

What are the problems exactly?

On 6/21/2017 at 0:08 PM, dxn131 said:

Hi Justin.

Thanks for all the work you put into this so far...

The question below might be repeatable.

Can you kindly confirm if there will be a stable version 5.11 coming out in the near future to correct all technical issues associated with the new upgrade version 5.11 on 1800E/1900AC models?

Thanks

dxn131

Can be found here

On 6/23/2017 at 11:32 AM, mac_angel said:

Does this update Netflix to play HD?

You need a different version of Netflix for this.
As Widevine Level 1 is already built into the box to make HD work.

On 6/18/2017 at 3:29 AM, Wjvr said:

The cmd file gives a bunch of errors on windows command line. After putting this into mygica atv582 the box is now dead. I bought this less than 60 days from Makro it will be going back for a cash refund.

Sorry to hear this.

Can you share a link of where you bought it from?

I have to see why sellers are still selling this model.

Our latest can be found here

18 minutes ago, DevilsDen said:

Can we use a USB stick, instead of the SD card to be able to upgrade the Firmware 

Cheers

No this update can only be used with an SD Card

9 hours ago, sheki34 said:

Hello dears after all the process 

It still stuck on recovery mode please help me with this what is happening i have atv1200 

Does the Android robot show up on the screen within a minute or so after you held the reset button for 15 seconds once you powered the box on?
If so, does it go to the recovery screen after this?

On 5/11/2017 at 3:24 PM, Wian said:

signature verification failed

 

Which model # are you trying this on?

What is meant by root of the SD card, is extracting all of the files from the Zip folder

And then putting them onto the root of the SD card, which means not in any sub folders.
And to have only those files on the SD card and nothing else.

Windows does not recognize IMG as a file, so that is why you are getting the can't mount and disc image file is corrupt.

The How to Video shows exactly what to do from beginning to end.