MyGica has NO Exit key after firmware updating

[wong003 0]

Everything stuck after firmware updating because I cannot locate the "Exit" key as it instructed. I force shut down by holding switch key but still go back to the same screen after switch on again. Everything stuck. Can anyone help. Where is the "Exit" key?

[Justin 206]

Everything stuck after firmware updating because I cannot locate the "Exit" key as it instructed. I force shut down by holding switch key but still go back to the same screen after switch on again. Everything stuck. Can anyone help. Where is the "Exit" key?

Can you take a picture of the screen you are stuck on?

As I am not sure what you are referring to exactly.

[wong003 0]

Attached is the screen captured

[Justin 206]

Attached is the screen captured

Ok you will have to reload the firmware manually then using an SD card.

You can try this

Download the ATV 1900 Files from the link below

These are our factory restore files

You will need a micro sd card to use to fix it.

I have been uploading all my zip files of factory restore cards onto my onedrive. I keep them updated for the most part and I will keep putting them up until they are all there.

http://bit.ly/mygicafiles

If you have any problem downloading them, or you need different files, let me know.

You can also give out this link to customers who need these same files.

quad core video;

the 585, 582, the reset button is on the bottom.

1900 is on the back of the unit