Danil 0 Report post Posted September 25, 2018 After upgrading ATV-329X to Android 7.1 Good day! After upgrading ATV-329X to Android 7.1: 1. The "enter" key on my external wireless keyboard stopped working. Before the update on Android 6 everything worked fine. Tried many different other keyboards, but "enter" still doesn't work, so the problem is not the keyboard. Firmware passed without any problems. In any case, I tried several times to reflash, but the problem remained. I often use an external keyboard and without the "enter" key it is extremely inconvenient to work, especially to type large amounts of texts. Dear developers, explain how to fix the problem. 2. Often there is a failure in the application system Interface, especially when you press the "windows" key, and it is this key in combination with the "space" key switches the layout and keyboard languages. Make the necessary changes and additions to the firmware to solve the problems. I look forward to the response of respected developers. Share this post Link to post Share on other sites
MyGica Support 49 Report post Posted September 25, 2018 Hi there, is this a mygica keyboard? Does this happen in all programs or a specific program? Have you plugged in another keyboard to test to make sure? Any information detailed about my questions will help speed up testing this potential bug. Share this post Link to post Share on other sites
Danil 0 Report post Posted September 26, 2018 Hi! No, this is not a "mygica keyboard", which was bundled with the ATV-329X, with it "enter" works. However, it is not convenient for work and typing. In addition, it does not have a Russian layout. The described problems occur everywhere, in all applications, and not in concrete. Share this post Link to post Share on other sites
MyGica Support 49 Report post Posted September 28, 2018 Hi, so the mygica keyboard enter key works? Can you try another keyboard with it to check. If it is happening on multiple 3rd party keyboards, I may be able to submit a ticket to the engineers to see if we can update the coding. If it just the one keyboard however, this might be an issue with that boards coding to not support the current update to android. Share this post Link to post Share on other sites
Danil 0 Report post Posted September 29, 2018 Hi, I wrote earlier that the enter button works on mygica keyboard. Also before that I already wrote that I tried several keyboards from different manufacturers, whose button does not work, but before the android update everything worked. And another thing:how to solve the problem with the interface error when you press the button with the windows icon? Share this post Link to post Share on other sites
MyGica Support 49 Report post Posted October 2, 2018 I am going to pass this info along to confirm and check it out. Share this post Link to post Share on other sites
bindaredondat 38 Report post Posted October 4, 2018 With The ATV329 model comes The KR41 Static Remote. And once in a blue moon, you need to pair the remote. follow these steps and please update us with good news. 1. Move the USB dongle from one USB to 2nd, from front of the box. 2. make sure the red light is blinking when you press any button, on your remote. 3. Press and hold VOL+ And Page+ for 5 seconds, then let go of the buttons. You Should see the red light blinking none stop. 4. Press right and left on Navigation keys and your remote should work. Share this post Link to post Share on other sites
Danil 0 Report post Posted October 15, 2018 On 04.10.2018 at 17:23, bindaredondat said: С моделью ATV329 поставляется статический пульт KR41. И однажды в синей луне вам нужно соединить пульт. выполните следующие действия и, пожалуйста, сообщите нам хорошие новости. 1. Переместите USB-ключ с одного USB на 2, спереди. 2. Убедитесь, что красный индикатор мигает, когда вы нажимаете любую кнопку на пульте дистанционного управления. 3. Нажмите и удерживайте VOL + And Page + в течение 5 секунд, затем отпустите кнопки. Вы должны видеть, что красный мигающий индикатор не останавливается. 4. Нажмите правую и левую клавиши навигации, и ваш пульт дистанционного управления должен работать. Bindaredondat, have you carefully read all my posts in this topic ??? With the standard ATV-329x remote keyboard, there are no problems, it works, as I wrote above. The problem occurs when connecting an external wireless keyboard. Share this post Link to post Share on other sites
Danil 0 Report post Posted October 15, 2018 On 02.10.2018 at 03:05, MyGica Support said: Я собираюсь передать эту информацию, чтобы подтвердить и проверить ее. Dear Mygica support, is there any information on my problem? Why so long silent? Share this post Link to post Share on other sites
MyGica Support 49 Report post Posted October 15, 2018 I’ve passed this info on to the engineers to look at for testing. I haven’t heard back yet. Share this post Link to post Share on other sites
admin 19 Report post Posted October 16, 2018 hmmm, i wonder what the language settings are for his device? Share this post Link to post Share on other sites
Danil 0 Report post Posted October 16, 2018 what do you mean "language settings"? Share this post Link to post Share on other sites
admin 19 Report post Posted October 16, 2018 if you go into settings, there is more than one English setting Share this post Link to post Share on other sites
Artem 0 Report post Posted October 26, 2018 Same problem. Enter does not work on the external keyboard. Language settings - Russian. Share this post Link to post Share on other sites
MyGica Support 49 Report post Posted October 26, 2018 3 hours ago, Artem said: Same problem. Enter does not work on the external keyboard. Language settings - Russian. You guys are going to have to reach out to the Russian or European branches about this. We would likely have different firmware on our devices here and it is tough to comment on what to expect. Share this post Link to post Share on other sites
Danil 0 Report post Posted October 28, 2018 On 10/26/2018 at 7:08 PM, MyGica Support said: You guys are going to have to reach out to the Russian or European branches about this. We would likely have different firmware on our devices here and it is tough to comment on what to expect. Please tell me exactly where and how to do it Share this post Link to post Share on other sites
MyGica Support 49 Report post Posted October 29, 2018 I’m sorry sir/mam, but I don’t know where exactly you are, or where you bought it. Please check your gift box or manual for information on your countries distributor. Share this post Link to post Share on other sites